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Customer Service Road Safety

Location:
Anuradhapura, North Central Province, Sri Lanka
Posted:
September 11, 2023

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Resume:

adzl87@r.postjobfree.com

+947********

No. **/D, Millagahawatta, Radawana, Sri Lanka

PROFESSIONAL SUMMARY

Highly skilled and safety-conscious driver with over 15 years of experience in providing reliable transportation services. Proficient in operating various vehicles, ensuring smooth and efficient journeys. Possesses excellent knowledge of road safety regulations and traffic rules. A dedicated and punctual individual committed to delivering exceptional customer service and maintaining a clean and well-maintained vehicle. Adaptable to changing road conditions and weather, with a proven track record of maintaining an accident-free driving history. SKILL HIGHLIGHTS

• Safe and Defensive Driving

• Route Planning and Navigation

• Vehicle Maintenance and Inspection

• Excellent Time Management

• Customer Service Oriented

• Adaptability to Various Road Conditions

• Problem-Solving Skills

• Communication Skills (Fluent in English, Japanese and Hindi)

• Basic Mechanical Knowledge

EDUCATION

• Secondary (High) School Graduation Certificate in 1989 WORK EXPERIENCES

1. Driver, Hydramani Garment Kirindiwela, Staff Bus, Sri Lanka 2015 – 2019

• Safely transported employees to and from the garment factory, adhering to all traffic laws and safety guidelines.

• Conducted routine inspections of the bus to ensure its proper functioning and reported any maintenance issues promptly.

• Maintained a neat and clean bus interior, providing a comfortable and pleasant experience for the passengers.

• Managed the bus schedule efficiently, ensuring punctual arrivals and departures to optimize employee commute.

• Communicated effectively with the company's management and staff, addressing any concerns or inquiries promptly and professionally.

• Demonstrated a commitment to passenger safety and comfort, creating a positive and trusted transportation experience.

W. A. CHAMINDA KUMARA

2. Driver, Private Hire (Lorry and Van), Sri lanka 2004 - Present

• Successfully operated and managed a private lorry and van for over 15 years, providing transportation services to various clients.

• Assisted in the delivery of goods and materials to different locations, ensuring timely and accurate deliveries.

• Maintained the vehicles in excellent condition, conducting regular inspections and arranging necessary repairs when required.

• Developed strong relationships with clients, earning a reputation for reliability and professionalism.

• Handled administrative tasks related to bookings, invoices, and customer communication efficiently.

• Adapted to various transport needs, demonstrating versatility in accommodating different types of cargo and destinations.

LICENSES

• Light Vehicle License

LANGUAGES

• English: Fluent

• Hindi: Fluent

• Japanese: NAT - 5 Certificate, 2020

o Proficient in reading, writing, and speaking Japanese o Able to effectively communicate and comprehend in professional and casual settings VOLUNTEER EXPERIENCES

• Community Road Safety Volunteer, Local Safety Campaign, 2010 – 2012 o Participated in local road safety campaigns to raise awareness about safe driving practices and traffic rules. o Assisted in organizing events and workshops aimed at educating the community on road safety measures. o Distributed informational materials and resources to promote responsible driving behavior. o Collaborated with local authorities and organizations to support initiatives for safer roads. o Contributed to reducing road accidents and improving the overall safety of the community.

• Disaster Relief Volunteer, Humanitarian Aid Organization, 2013 – 2015 o Provided transportation support during disaster relief efforts, assisting in the distribution of essential supplies to affected areas.

o Collaborated with relief teams to coordinate logistics and ensure efficient and timely aid delivery. o Operated vehicles in challenging environments, including post-disaster areas with limited access and difficult terrain.

o Demonstrated resilience and adaptability in providing transportation services amidst challenging circumstances. o Contributed to the organization's humanitarian mission in helping communities recover from natural disasters. REFERENCES

• Available upon request.



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