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Customer Service Personal Assistant

Location:
Nairobi, Nairobi County, Kenya
Salary:
80,000
Posted:
September 11, 2023

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Resume:

ELIJAH GAD KABUNGA

+254-***-***-*** adzl6v@r.postjobfree.com Kenyan Citizen

— PROFESSIONAL EXPERIENCE —

Mineral water Sales and Distribution, Citi Drops - Nairobi September 2021 – March 2022

●Conducted refills and collection of water bottles to schools, homes and companies.

●Followed all safety protocols and company regulations.

●Delivered product in an efficient and timely manner.

●Handled customer concerns in a courteous and prompt manner.

●Liaised with coworkers to coordinate deliveries.

●Prepared, issued invoices and in addition collected related payments and updated records.

Café Manager / Waiter services, Chicken Deli - Nairobi April 2022 – December 2022

●Supervised smooth operations during service by assigning waiters to tables while assisting on the same.

●Delivered superior food, beverage service and maximized on customer satisfaction.

●Responded efficiently and accurately to customer concerns.

●Ensured and followed sanitation and café safety regulations.

●Maintained statistical and financial records of every sale and incoming stock.

●Presented and provided detailed menu information when asked about portions, ingredients or potential food allergies.

●Prepared tables by setting up tables, silverware and glasses.

Personal Assistant Errand runner, Free-lance - Nairobi January2023 – Present

●Picking and delivering foodstuff, documents, packages and other items between offices, homes or to establishments.

●Transporting goods and parcels via road.

●Setting appointments as a private driver on hire, and driving to destinations.

●Attending to client personal needs, grocery shopping, delivery and paying bills.

●Providing personal care and escorting client to and from hospital appointments.

●Following up on services rendered, documents and all requested activities to assure client satisfaction.

— EDUCATION —

Kirogo Secondary School - Muranga February 2014 – November 2017

●Kenya Certificate of Secondary Education

— ADDITIONAL INFORMATION —

●Religion: Christian.

●Languages: English and Swahili (Native)

●Valid driving license B class.

●Computer skills: Proficient in MS Office suite, MS Planner and email; G Suite, and Zoom.

●Strong attention to detail and commitment to excellence in customer service.

●Strong leadership, motivational and people skills.

●Familiarity with food and beverage knowledge, ability to remember and recall ingredients and dishes to inform customers.

Reference:

Miss. Dorothy Murungi Miss. Joy Kulola Miss. Mercy Kobilo

Email:adzl6v@r.postjobfree.com Email: Email:

Phone. +254********* Phone: +254********* Phone:+254*********

*Attach kcpe and kcse results and certificates here.



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