Work History

Shaadyraa

Parson

Contact

Address

Highland Park, NJ 08904

Phone

732-***-****

E-mail

Parson.Shaadyraa@outlook.

com

Skills

Leadership and

Management skills

Teamwork and

Collaboration

Multi-Site Operations and

Management

Organizational and

Interpersonal skills

Budget and Finance

Management

Payroll and Time

Management

HIPPA, Joint Commission,

and UCA compliance

Proficient Microsoft Office

(Excel, Word, PowerPoint)

Staff Scheduling and

Retention

Training and Developing

Dedicated and conscientious healthcare professional with over 14 years of varied experience in fast-paced settings such emergency medicine, urgent care, in-patient, outpatient offices, critical care, oncology, and infusion centers. Competent in leadership and management, finance management, improving patient care, and organization compliance and targets. Positive and upbeat with excellent communication skills. As well as an extensive list of past training, learning's, varied skills, and experiences to the benefit of the facility and its clients.

Clinic Manager

Carbon Health, Marlton, NJ

Monitored duties assigned to personnel to promote

high levels of patient care and job efficiency.

Conducted frequent clinic walk-throughs to

maintain safe work environment.

Leveraged patient feedback and performed

continuous process improvements to streamline

day-to-day business operations and patient

satisfaction.

Hired, trained and supervised employees to

maintain team of high performers. Produced staffing schedules.

Organized marketing events and performed

outreach opportunities to grow the clinic.

Attended regular meetings with regional

administrators to discuss clinic operations and

policies.

Budgeted for resources to control expenditure and

maximize profits. Handled centers income and

financial books.

Developed marketing strategies to increase visibility and patient base.

Processed payroll for the clinic staff.

2023-08 -

Current

Regional Lead Medical Assistant

GoHealth Urgent Care, Charlotte, NC

Met operational targets by guiding and motivating

center staffing team to effectively handling

2021-01 -

2023-08

Staff recruiting and

Interviewing

Medical office

administration

Quality and Infectious

Control

Employee Relations

CPR & BLS certified

EMR / EHR

Monitoring patient progress

and targets

Business Development

Marketing and Outreach

administrative and clinical needs.

Managed 8 offices and their staff members;

improved the centers within my first 3 months

Enforced department policies and procedures to

keep team operating effectively and delivering

top-notch care.

Assisted with the improvement of NPS scores and

center volume Prepared and submitted payroll for

the region.

Scheduled shifts and reviewed all of staffing time; PTO review

Took on important roles to successfully open new

centers and the relocation of centers

Produced marketing and outreach business

development

Monitored office procedures to correct problems

and implement proactive improvements for better

patient flow.

Precepted newly hired medical assistants and

trained each on office procedures and important

clinical tasks.

Conducted employee disciplinary actions

Took the lead on newly rolled out PODs;

Coordinated the assignments for registration and

flow including the communication platform PCC

Go-Support

Took the lead on Telehealth Visits; Trained staff and improved work flow with the team to increase the

volume of patients seen

Cerfied Clinical Medical Assistant

GoHealth Urgent Care, Charlotte, NC

Documented vital signs and health history for

patients in clinic and hospital environments.

Prepared and administered medications to alleviate patient symptoms.

Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Ran different sites from opening to close.

Performed registration processing and the handling 2020-08 -

2021-01

of many different kinds of insurances.

Emergency Care Technician

Northside Hospital Gwinnett, Lawrenceville, GA

Assisted with resuscitation, CPR and emergency

airway procedures.

Collected basic samples, labeled specimens

properly and transferred to laboratory for testing. Carried out phlebotomy procedures and watched

for adverse reactions.

Continuously monitored patients and reported

changes to head nurses and physicians.

COVID-19 first responder

Provided triage, first-aid and referral to outside medical providers during workplace injury or

medical emergency.

2015-10 -

2020-08

Lead Critical Care Technician II

Northeast Georgia Medical Center, Braselton, GA

Interviewed new employees for the department;

assisted panel interviews

Collaborated with hospital and facility staff to

provide correct patient treatments.

Triaged patients and delegated treatment needs to

qualified staff and specialized departments.

Operated critical care equipment to keep patients

stable and promote recovery.

Administered medications to treat patients'

symptoms and address underlying disease

progression.

COVID - 19 first responder

Guided and educated patients and caregivers on

diagnoses, disease management, preventive

measures, medication use and self-care to foster

consistency in care administration.

2015-03 -

2019-10

Clinical Care Associate

Northside Hospital Forsyth - Infusion Center, Forsyth, GA Scheduled and accompanied clients to medical

appointments.

Keeping up with the centers needs; and clerical

duties.

2017-01 -

2019-05

Education

Recorded temperature, blood pressure, pulse, or

respiration rate as directed by medical or nursing staff.

Interviewed, monitored, and trained summer intern

students

Implemented new procedures to have a better

patient flow in office

Patient Care Technician

Northside Hospital Forsyth - PCU, Forsyth, GA

Helped patients maintain healthy skin by checking

wounds, assessing integrity and bathing bedbound

individuals.

Monitored, tracked and conveyed important

patient information to healthcare staff to help

optimize treatment planning and care delivery.

Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Offered immediate assistance in emergency and

routine paging situations to evaluate needs and

deliver care.

2015-06 -

2016-07

Bachelors: Healthcare Administration

Capella University

The National Society of Leadership and Success

Member

Dean's List Summer and 2022

2022-01 -

Current

Certified: Clinical Medical Assistant

CDM Institute

2011-06 -

2012-01

Contact this candidate