Haider Ali Khan

K*-***, WAPDA Town, Lahore

Tel # 92-42-352*****

Mobile # 92-030*-*******

Email adzl3v@r.postjobfree.com

Objective

To meet any type of challenge in a competitive environment, involving my own personality for the success of the organization, and to cope with the “change” which is very often today. Work Experience

(Sr. Officer Item Processing Unit, OG-I)

MCB BANK LTD 01 Jan 2021 to onward

Consumer Assets Division, Retail Banking Group

To ensure smooth payments of credit card central region, Merchant payments and Asset OPS payments. Authorizations of banker cheques and advices transactions in CBS 8.5 related to Asset Ops, Ensure effective complaint management and handle customer complaints and queries when escalated and channel feedback into process improvement.

Pre-screening and data entry of personal Loan and home Loan Applications. Looking after the review of personal Loan / Home loan declined cases which includes issuance of declines letters and file management.

Disbursement of personal Loan & home loans in CBS system and to arrange payment instrument and onward delivery to customer / business.

Ensure full compliance of process and policies while disbursement of loans in order to avoid and internal and external audit observation and regulatory issues.

New initiatives and process re-engineering, preparation of SLAs, process manuals to increase operational efficiencies and strong control in routine work. Ensure effective complaint management and handle customer complaints and enquiries when escalated and channel feedback into process improvement.

(Sr. Officer Item Processing Unit)

MCB BANK LTD 19 Nov 2019 to 31 Dec 2020

Consumer Assets Division, Retail Banking Group

To review and authorize transactions of CBS as a backup for CBG payments i.e. Dealer Payments Auto Loan, Home Loan, Merchant Payments etc.

To reconcile interbank advices with accuracy so that no reconciliation errors could arise. Responsible to visit the branches on daily basis for smoothing the OPG payment process. Responsible to support the payments and reconciliation of GL (IBCA and IBDA)

To review credit card payments related to IPU Central and authorize payments in card zone as a backup. To support the manager in improvement of shop activities, special assignments and wherever required by the manager.

To reconcile the MIS of Consumer Assets Auto Loan, Personal Loan & Pyara Ghar settlement cheques / instruments presented in clearing/transfer upon realization through advices.

Signing of Instruments prepared for CBG payments banker Cheques and BCs. Managing Compliance with all internal and external regulatory policies/procedures. Keeping in view all the service level agreements/defined boundaries & process flows.

(Sr Operation Officer Disbursement Unit)

MCB BANK LTD 04 Oct 2013 to 18 Nov 2018

Consumer Assets Division, Retail Banking Group

Ensuring that the purchase orders of Auto Disbursement are issued proper checks & controls under the defined process. Signing Authority in MCB car4u purchase order & disbursement of Delivery Acceptance Certificates (DACs).

Ensuring the countrywide offer letter signing authority of Home Loans & Personal Loans. Review the credit approval files with perfect control, in case of any discrepancies highlighted the same to CCAD/ SALES for necessary correction and issue the offer Letters.

Ensuring that Auto Loans dealer’s payment Banker Cheques are timely handed over CCAD department. Responsible to check & verify all drawdown Entries of auto loan and Personal Loans files before disbursement on CBS 8.5v live environment coordinate with BT for any CAMS issue related issues.

To ensure that all pre & post disbursement activities are done in line with set policies and procedures in Assets products(Home Loan, Auto Loan, Personal Loan). To ensure that all archival records are in perfect reconciliation at all times with effective registration of inbound and outbound movements. Signing Authority for NOC, Lien removal Letters, Redemption letters for all assets products and issuance of duplicate NOCs against customer’s request, letter for various reasons like issuance of duplicate registration book & issuance of duplicate Number.

Managing the dealing with all departments of Consumer Banking, Commercial Banking, SBP Audit, and Internal & External Audit by providing them the required files & records (Pan Pakistan).

Managing “Operational” activities pertaining to the portfolio and prepare the processes flows in compliance with the SBP regulations, Operational manuals as well as Product Programs.

(Operation Officer)

MCB BANK LTD 04 Oct 2013 to 30 Dec 2016

Consumer Assets Division, Retail Banking Group

Responsible to maintain all the MIS’s and maintain proper record of MCB Car4u & personal Loans status like purchase order, TCO advices, DSF Commissions, TCO Refund & Declined files on daily basis.

Ensuring that all disbursement activities are done in line with set policies and procedures. To ensure that all archival records are in perfect reconciliation at all times with effective registration of inbound and outbound movements. Responsible for Issuance of duplicate NOCs against customer’s requests, letters for various reasons like Issuance of Duplicate registration Book & Issuance of Duplicate Number Plates.

Managing the countrywide offer letter issuance of Home Loans & Personal Loans. Review the credit approval files with perfect control, in case of any discrepancies highlighted the same to CCAD/ SALES for necessary correction and issue the offer Letters.

Fixation of Auto Loans for 552 branches throughout Pakistan (SYMBOLS & MIBBS on GATEWAY) for online repayments.

Fixation of whole portfolio of Personal Loans & Pyara Ghar (SYMBOLS & MIBBS on GATEWAY) for online repayments.

Responsible for proper allocation of funds deducted through automated system on G/L

Responsible for updating manual repayments of North & South regions for Auto Loans.

Maintenance of MIS’s with respect to core functions of Disbursement, Archiving & Documents Issuance Units.

(Office Executive)

MCB BANK LTD 10 June 2006 to 03 Oct 2013

Consumer Assets Division, Retail Banking Group

Responsible to maintain all the MIS’s and maintain proper record of MCB Car4u status purchase order, TCO advices, DSF Commissions, CCA Accounts opening CBS 8.5 (SPL, PL, Home Loan, Autos Loan) TCO Refund & Declined files, Decline Letter (Autos Loan & PL) Disbursal Pack on monthly basis.

To support the manager in improvement of shop activities, special assignments and wherever required by the manager. Managing Compliance with all internal and external regulatory policies procedures. Keeping in view all the service level agreements defined boundaries & process flows.

Responsible to send the declined letter and disbursal letters to MMU team on monthly basis.

Responsible to send the entire disbursed auto loan case hard file to warehouse for the record maintenance on monthly basis.

Responsible to receive the declined files from CCAD and coordinate with admin for shredding the declined files under the defined process.

Coordinate with Recovery Dept to provide the required information about Customers.

Coordinate with Insurance Companies in various issues of Auto Loan Insurances.

Prepare the Management Summary of Outstanding documents of Post Dated Disbursement at every month.

Keeping the valuation record of Collaterals in safe custody and monitoring of its daily in and out. PREVIOUS JOB EXPERIENCE

University of Management & Technology

PDNP Department Senior Office Executive (July 1 2005 to June 01, 2006).

Main Duties And Responsibilities;

Career Counseling of Students & Job Placement of the students

Arrangements of pre-job interview preparation exercise” Grooming for Success” which includes mock interviews and interview questions handbook along with their suitable answers.

Annual/semester planning, budgeting and report preparation & Conducting departmental research and surveys (trend analysis, group focus discussions and seminars). Strengths

Excellent Written and verbal communication skills.

Ability to work with a broad range of people.

High degree of energy, enthusiasm and motivation to other.

Competitive spirit combined with hard work to achieve personal goals.

Strong organizational skills and attention to detail.

Dedicated to the highest Professional standards. Academic Background

Post Graduate Diploma 2002

o University of the Punjab Quaid-e-Azam Campus, Lahore o Applied Economics

Masters of Business Administration (MBA) 2000

o University of management & Technology

o Majors: Finance

B.com 1995

o Scholar College of Commerce, Lahore

Computer Knowledge

o CBS 8.5, CAMS (Banking Software)

o Visual Basic 6.0, Oracle 8.05, HTML, ASP, Using VB Script / Java Script o Java, Flash, Adobe Photoshop, Illustrator.

o MS Office, Internet, PC Hard ware

Personal Profile

Languages: Fluent in English Written/spoken, Urdu and Punjabi.

Team Player, Excellent Communication Skills

Pleasant personality with professional approach

Achievements and Awards

Best Performance MCB achievement award 2007.

Outstanding performance in MCB bank 2009.

Employee of the month award in MCB bank 2016.

Reference

Will be furnished upon request.

Contact this candidate