Customer Service Sales Associate
Resume:
Alyssa Smith
Six Mile Run, PA
**********@*****.***
To obtain a position where I will utilize my acquired skills to serve the community and continue to learn.
Willing to relocate: Anywhere
Work Experience
LPN
Menno Haven Chambers Pointe Manor PC - Chambersburg, PA April 2022 to Present
Deliver medication and treatments to residents per doctor's orders. Documenting all care given.
Assist AP's to perform specialized and restorative care for each resident to promote independence.
Monitor residents for changes, and delegate assignments to AP's. LPN/CNA
Laurel Lakes Nursing & Rehabilitation - Chambersburg, PA January 2019 to Present
Assist residents in daily care activities such as showering, toileting, dressing and feeding.
Perform specialized care for each resident such as incontinence care and restorative care.
Monitor residents for changes, and delegate assignments to AP's.
Deliver medication and treatments to residents per doctor's orders. Documenting all care given. Sales Associate
Sheetz - Shippensburg, PA
February 2017 to September 2017
Sanitized and cleaned work area thoroughly throughout the shift.
Interacted and assisted customers to ensure they had a pleasant experience.
Prepared food in a safe and clean manner.
Resident Assistant
Elmcroft Senior Living - Shippensburg, PA
September 2016 to January 2017
Helped residents achieve their fullest potential in daily tasks such as walking and range of motion.
Provided personal care to residents specialized to their care planned needs.
Ensured residents received correct food plates as per their dietary restrictions. Sales Representative/Customer Service Representative Independent Scentsy Consultant - Shippensburg, PA
April 2015 to December 2016
Organized and managed independent business tasks. Commissioned sales, supported company guidelines and goals. Respectfully and enthusiastically represented company values, reputation and products. Managed sales books and customer contacts. Supplied friendly and respectful customer service to meet all my customers needs and keep them happy. Met sales requirements monthly, promoted with with shooting star, certified consultant, scentsational level 1, and lead consultant within first month of employment.
• Provided assistance to clients
• Assisted customers in person
• Explained products and benefits
• Maintained up-to-date knowledge of customer accounts Sales Associate/Customer Service
Kentucky Fried Chicken - Chambersburg, PA
March 2012 to October 2013
Appropriately learned and applied time management, importance of detail, importance of speed, safety, OSHA rules and regulations, PPE, quality, patience, money management, importance of cleanliness, the customer is always right. Problem solving and exceptional customer service was top priority.
• Greeted customers
• Resolved customer issues
Education
Associate in Science (AS) in General Studies
Harrisburg Area Community College-Harrisburg - Harrisburg, PA June 2020 to December 2021
Certificate-Licensed Practical Nurse in Nursing
Harrisburg Area Community College-Harrisburg - Harrisburg, PA June 2018 to December 2019
Skills
• Volunteer at Mom2Mom Child Care at King Street United Brethren Church
• Provided in depth care for children of all ages such as bathing, changing, comforting, using therapeutic communication, appropriate to ages of children, and discussing care with parents/ guardians. Proficient with computers and many computer programs, online and face to face communications, sales, medical terminology, customer service. Clinical experience with: WellSpan- Chambersburg Hospital, Keystone Women's Care, Keystone Pediatrics, Keystone Family Practice, St. Paul's Lutheran Childcare Center, Green Ridge Village, Spiritrust Lutheran, Bethany Village, Pennsylvania Psychiatric Institute, UPMC-CGOH, UPMC-Harrisburg Hospital (OB/L&D, OR, PACU, PACU, ER/Trauma, Hyperbaric Wound Care, IV Team), Wellspan York Hospital Oncology, Wellspan Gettysburg Hospital MS
• Nursing
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