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Customer Service

Location:
San Diego, CA
Posted:
September 10, 2023

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Resume:

SP van Niekerk

Gonzaga University graduate with six years of communication, administration, and

writing experience.

**** ** ***** ****, **** 304

San Diego, CA 92109

971-***-****

adzl30@r.postjobfree.com

EXPERIENCE

Ben Bridge Jeweler Corporate, Seattle, WA — Executive Assistant MARCH 2022 - JANUARY 2023

Responsible for handling calendars, meetings, vendor communications, Executive presentations, and expense reports for company Vice Presidents. Corporate event planning with the Executive Assistant Team. Monitoring reporting systems and Excel tracking on monthly sales and inventory. Creation of various informational tools for store associates and managers to maintain connections between the corporate office and all retail branches. Extending a pleasant experience to associates, vendors, and colleagues as an introduction for the Vice Presidents.

Ben Bridge Jeweler Corporate, Seattle, WA — Distribution Associate NOVEMBER 2021 - MARCH 2022

Manage invoices and store orders, handle customer special requests and high security items, track quantity and availability of merchandise, collaborate with a team to meet deadlines.

Esmeralda Golf Course, Spokane, WA — Beverage Cart & Restaurant JUNE 2021 - SEPTEMBER 2021

Efficient use of POS systems to sell food and beverages to customers, responsibility with measurement of mixed drinks and hard liquor, personable interaction with members to upsell and increase revenue, precision with restaurant and cart inventory.

Gonzaga University School of Law - Chastek Library, Spokane, WA — Circulation Desk

AUGUST 2019 - MAY 2021

Managed circulation desk, student book and equipment checkouts, facilitated law school events, study room scheduling, cleaned and maintained library areas.

Famous Dave’s BBQ, Tualatin, OR — To-Go Counter & Catering MAY 2019 - AUGUST 2019 (Summer Job)

Managed restaurant POS and communication systems such as phone orders and online order apps (Uber Eats, etc.), and balanced this with in-person demands and customer service. Heavily involved in the restaurant's catering services, including deliveries and full-serve events. Gonzaga University, Spokane, WA — Resident Assistant AUGUST 2018 - MAY 2019

Mentored and advised 28 peers, provided resources to benefit wellbeing, worked closely with other resident assistants to create successful hall communities, completed administrative tasks, enforced university policy and safety, developed mediation and conflict resolution skills. SKILLS

Maintaining a responsible and

positive approach to tasks

Proficiency using various

format styles (Chicago, MLA,

etc)

Enhanced skills with MS

Office, Adobe Suites, Canva,

and POS systems

Organization and efficiency

with all tasks

Strong ability to maintain

client relationships

AWARDS

Graduated Cum Laude at

Gonzaga University

Student on Dean’s List at

Gonzaga University with a 3.7

overall GPA

Red Cross CPR Certified

COVID-19 vaccinated

LANGUAGES

English

Completed Spanish major at

Gonzaga University

Fit For Life Exercise Center, West Linn, OR — Reception & Management

AUGUST 2016 - MAY 2019

Managed accounts and sold memberships, greeted members, cleaned facilities, balanced revenues and handled closing routine. EDUCATION

Gonzaga University, Spokane, WA — Undergraduate Degree AUGUST 2017 - MAY 2021

Completed degrees in both English and Spanish.



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