PROFESSIONAL SUMMARY

Highly motivated and focused barista with 3 year’s of

experience in the food/drink service industry, specifically in coffee shop and juice bar environments. Experienced customer service professional adept at utilizing knowledge of both the coffee industry and customer service industry, to successfully manage shop operations. Accustomed to adhering to company standards, and treating all customers with kindness and hospitality. An adaptive team player with a passion for excellent results and satisfied customers. MBUGA DENNIS KIGONGO

Barista

adzl1r@r.postjobfree.com

+971*********

UAE,DUBAI

Skills

3 years UAE experience

Latte art and cupping

Espresso machine calibration

Juicing and cocktails

Sandwich, wrap and pasta

preparation

POS operation and closing electronic

transactions

3 years’ experience in customer

relations

Certification, master barista skills

Excellent communication skills

Team oriented

Punctual

Pleasing personality

Goal – oriented

Highly organized

Education

2019

Masters Barista Skills – Dubai

Kawa Safari coffee Academy –

Dubai

Reference(upon request)

WORK EXPERIENCE

KAFTAN TURKISH CUISINE CAFÉ

JUMEIRAH DUBAIMENA APARTMENTS/AL BASHA

BARISTA / BAR ATTENDANT

2018-2021

Duties and responsibilities.

BARISTA DUTIES

Prepared all types of house beverages from coffee, tea to iced coffees

Managed and maintained all brewing equipment

Conducted end of day and end of month inventory

Reviewed bar stock levels of coffee shop

Maintained cleanliness of the coffee shop

Opened/closed coffee shop

Attended to requests, comments, and concerns from customers

Prepared shift reports

BAR ATTENDANT

Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.

Planning drink menus and informing customers about new beverages and specials.

Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.

Checking identification to ensure customers are the legal age to purchase alcohol.

Taking inventory and ordering supplies to ensure bar and tables are well-stocked.

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