Julieanna Woody

Greater Atlanta Area 770-***-**** adzkxg@r.postjobfree.com

Customer Service Representative

Self-motivated and resourceful customer service representative with proven competency in:

resolving a wide range of product and service issues speedily and satisfactorily.

exceeding customer's post-sales needs with energetic follow-up.

maintaining composure while handling challenging customer demands.

learning new processes from beginning to end.

Captain D’s 11/2021-Present Stockbridge,Ga.I Currently prep food for morning and evening shifts.

Professional Experience

02/2019 – 2/2020 Papa John’s Stockbridge, Georgia

Papa John’s is an American pizza restaurant franchise. It runs the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville.

Delivery Driver

Loading, transporting, and delivering items to customers in a safe and timely manner.

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Assisting with loading and unloading items from vehicles.

Accepting payments for delivered items.

Providing excellent customer service, answering questions, and handling complaints from clients.

Adhering to assigned routes and following time schedules.

Abiding by all transportation laws and maintaining a safe driving record.

Preparing reports and other documents relating to deliveries.

08/2008 – 04/2017 Moreland Pawn Shop Atlanta, Georgia

The Moreland Pawn Shop specialized in buying and selling goods. Pawn loans were also available for many items including jewelry, electronics and cars.

Assistant Manager

Merchandised all products for pawn for appearance purposes.

Completing gun forms and submitting for approval through the ATF.

Performed inventory to

Assist with placement of orders, refunds, or exchanges.

Counting materials, equipment, merchandise, or supplies in stock.

Reporting discrepancies between physical counts and computer records.

Developing or improving upon inventory management procedures.

Stocking and distributing supplies, equipment or merchandise

07/1995 – 06/1998 Nation’s Lender Service Columbus, Ohio

Nation’s Lender Service assists banks, mortgage companies, realtors, builders, credit unions and attorneys with quality title, escrow, settlement, and appraisal services on a national & regional basis.

Customer Service Representative

Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges.

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