**** ******** ****** ******** ******* MD *****

202-***-****

adzksw@r.postjobfree.com

KENNETH TIBBS

Summary

Customer-oriented Tow Truck Driver/Operator with strong history of leading high-performance teams to meet or exceed objectives. Motivated, dedicated self-starter and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Skills

. Class A license . Safe driver

. Vehicle maintenance and repair . Assisting customers

. Heavy industrial equipment . Data entry

. Shipment consolidations planning . Automotive mechanic

. Map reading and navigation . Flatbed experience

. Superior negotiation . Heavy hauling

. Over the road transportation

Experience

DCTowboyz 03/2006-06/2019

District Heights, MD

Tow Truck Operator /Driver

Picked up clients or vehicles and drove properly to specified receiving agency or location.

Established relationships with agency representatives to complete towing jobs efficiently according to procedures.

Inspected trucks/trailers before and after trips and completed basic maintenance for optimal performance.

Ensured compliance with Federal Motor Carrier Safety Regulations.

Maintained ongoing communications with dispatcher in operations center to keep teammates informed.

Reviewed all vehicles in fleet on 24hrs basis to determine those requiring immediate repairs and maintenance work.

Responded to roadside assistance, provided tows and other types of support.

Use winch cable equipment to assist with loading and unloading vehicles and properly securing items for long road trips.

Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with business and police departments.

DCTowboyz 03/2006-06/2019

District Heights, MD

Dispatcher

Set schedules, implemented new policies and worked with managers to optimized operational procedures and establish clear objectives.

Scheduled and dispatched over 50 daily roadside assistance calls based on caller locations and available employees.

Oversaw investigation and resolution of customer and vendor issues.

Drafted budgets monitored costs and reduced expenses by 60%.

Alerted drivers of road and weather hazards conditions. (accomplish without accidents).

Supervised, route planning and vehicle tracking for over 7 tow truck drivers.

Education

1990

Frederick Douglass High

Upper Marlboro, MD

09/1988-6/1990 Certificate for Electrical

(Suitland VocTech Training)

References

References are available on request.

Contact this candidate