Social Worker/ Youth Care Officer

PROFILE

A confident and proficient Social Worker with experience working with over 60 adolescent mothers, and teenagers with behavioural/psychological challenges. Possess the ability to utilize creative and innovative strategies to influence essencial life skills among clients, which have contributed to clients overcoming behavioral challenges. Counselled and enabled over 30 adolescent mothers who have regained focus and control of their lives. Dedicated to enhance growth within clients from diverse social, economic and cultural backgrounds to ensure they are enabled and empowered.

EMPLOYMENT HISTORY

Glenholme Special Needs Boarding School-Direct Care Professional

oExecute age appropriate activities designed to support theraputic goals

oSupervise and guide students as they engage in social activities, ensuring they are safe and maintaining appropriate boundaries

oFoster a nurturing environment by praising students, being responsive, listen attentively and making respectful requests

oRespond to maladaptive behaviors by keeping students accountable

oComplete progress report each day on students behavior/progress

oIdentify when students are having a melt down and respond appropriately

oEducate and assist students with daily life skills to increase possibility to function effectively when returned to a less restricted environment

oIdentify development and beavior patterns that requires adjustment

Counsellor-Women’s Centre of Jamaica Foundation June 2020-July 2023

oConduct motivational sessions, career and individual/group counselling. Sessions have attained 75% behavior change with the use of an empathetic approach and varied strategies to modified behaviour.

oConduct home visits and record indicators of neglect and abuse, report to protective services to remove client from environment to reduce and prevent further psychological harm.

oCultivate partnership with community members, schools, Police Station, Social Service Agencies and Health Centres. Partnership has aided in 50% increase of recruitment of adolescent mothers who were then linked to additional social services that can further meet their needs.

oPersuade young fathers to become more responsible fathers through online counselling intervention and seminars, which has shown a 10% increase in organization goals.

oExecute counselling sessions on sexual and reproductive health for teenagers associated with the Ministry of Justice Child Diversion Programme to reduce teen pregnancy.

oDocument adolescents progress, prepare monthly reports, quarterly reports, and annual reports to uphold standards of the organization.

●Youth Care Officer/ Counsellor– Youth of Vision Academy (Behavioural Modification Program) September2019-February 2020.

Achieved an average 80% behavior change with individual and group counselling sessions for students challenged with varied psychological/behavioral issues.

Maintained accurate records of students behavior; provided report to supervisor in a timely manner, while collaborating with supervisor to create special intervention for students.

Administered Brain Base Behavioural Intervention (3BI’S) to students who display aggression, ODD, hyperactivity, and irrational thoughts. Intervention success documented 30% of students being more respectful, resourceful, responsible, and building reciprocal relationships.

Mentored and facilitated motivational and group counselling sessions which inspired students and enabled them to achieve individual awareness, identify personal goals, morals and values.

Organized and executed recreational and extra-curricular activities which enhanced holistic development of students.

●Medical Social Worker Assistant (Internship) - Mandeville Regional Hospital, Mandeville Manchester, Jamaica - January 2019- May 2019

Execute sentisization presentations within communities and the hospital on services offered by Medical Social Worker and Social Services Agencies within the area.

Facilitated patient consultation and referred clients to needed resources which improved the basic needs of community members.

Prepared and maintained clients progress reports.

Conducted individual and group counselling sessions with teenagers and adults faced with psychological chllenges and experiencing grief, 10% of clients were able to mange behaviours better and grief in healtier ways.

Assisted with the planning of community interventions.

Secretary-Cardiovascular Imaging Centre, Mt. Saint Joseph Hospital Premesis, Kingston, Jamaica -May. 2014-October 2014

oProvided customer service, clerical and administrative support for staff and patients

oFiled clients personal information

oProvided emotional support for patients

oCoordinated and implemented office procedures

oResolved administration problems

oOperated and maintaining office equipment (fax, copier, computer, etc.)

oPrepared a minimum of 15 reports daily

oWorked in partnership with Manager and supervisor to provide effective services to clients.

EDUCATION

Northern Caribbean University; Mandeville, Manchester Sep. 2015- Aug. 2019

Bachelors of Social Work

TEFL Online Institute

Teaching English as a Foreign Language (TEFL) Certificate 2019

HEART (NSTA/TRUST) 2014-2015

Early Childhood Education Level 3

HEART (NSTA/TRUST) 2012-2013

Early Childhood Education Level 2

SKILLS AND CHARACTERISTICS

Planning and organizing events/activities

Record documentation and analyzing cases

Computer literate in Microsoft Word, Excel and Powerpoint organization

●Respect, Empathy and Confidentiality

●Reliability and Attentiveness

●Working with Families and Advocating

●Teambuilding, Adaptability and

Conflict Resolution

●Professional commitment

COMMUNITY INVOLVEMENT

Holistic Empowerment the Learning Potential (HELP) program- Participated as a volunteer who visited the primary school system and assisted students in the following subject areas: English, Social Studies and Science.

National Council for Senior Citizens-Actively participated in the planning and implementation of programs to keep the senior citizens engaged and active while feeling valued and appreciated.

“Volition: Express Yourself”- Provided valuable contribution through presentation to facilitate independent thinking among youths.

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