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Customer Service Human Resource

Location:
Newport News, VA
Posted:
September 09, 2023

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Resume:

Andre A. Smith II Phone: 757-***-****

Email: adzksk@r.postjobfree.com

SUMMARY

Human Resource specialists with strong record of providing sound consulting, management solutions, project oversight, and commercialization services to meet client needs. Highly organized, and resourceful in directing business operations. An effective leader with strong organizational and prioritization abilities. Team-oriented with a strong track record of establishing solid relationships with clients, co-workers, administration, and local agencies. Strong knowledge of HR process, employment law, and enforcement of company policies. Strong communication skills, both oral and written, with a variety of audiences.

SKILLS

Excellent Customer Service

Exemplary intrapersonal skills, proficient in Microsoft Office Suite

Conflict Resolution and crisis intervention

Strategize Internal and External Networking and Planning

Effective Communicating and Leadership Skills

Coordinate Team Building and Management of results

Time management

Marketing

WORK EXPERIENCE

Business Consultant, Instructor, and Recruiter

Manpower Solutions 2015- Current

Conduct interviews with clients to identify needs and goals for individual and company needs.

Provide private and group instruction to groups or individual students to improve performance, skills, and prepare for promotion.

Conduct demonstrations for marketing, company promotion, and recruitment.

Assist clients develop and achieve goals through professional and personal development and training.

Attend HR meeting to discuss changes and organizational culture needs.

Update client, employee, and company records as needed.

Recommend and implement changes to company policies and law as needed.

Healthcare Consultant and HR Administrator

Deborah Consulting Company – May 2018 – April 2021

Ensure compliance with current health care regulations, medical laws, and ethics.

Maintain communication between facilities and medical staff by attending meetings.

Plan and implement programs and services in diverse organizational and classroom.

Monitor, record, and report changes in organizational cultures.

Identify needs and set goals for clients.

Consult and coordinate with members to assess, plan, implement, needs to care for client.

Coordinate assessments and ensure licenses are current and follow state standards.

EDUCATION

Bachelor’s of Science- Health Services Management - (Norfolk State University) GPA 3.492

Master’s of Science- Industrial and Organizational Psychology - (Grand Canyon University) GPA 3.57

References Furnished Upon Request



Contact this candidate