Erica Collins

Ready to Work

New Orleans, LA ****4

adzkre@r.postjobfree.com

+1-504-***-****

Authorized to work in the US for any employer

Work Experience

Auto Parts Delivery Driver

O'Reilly Auto Parts

July 2022 to Present

Deliver Parts to professional customers, answer phone order parts and provide customer service. Front Desk Receptionist

Frontline Recovery - Houston, TX

January 2021 to August 2021

Greet patients, collect their information, answer the phone lines, answer any questions patients may have, schedule appointments and verify insurance, all while providing great customer service. Road Driver

HALLCON - Avondale, LA

February 2020 to January 2021

Safely drive Rail Road Crew from point A to point B. Dispatcher/Customer Service

Gary's Towing Service LLC - Kenner, LA

September 2018 to August 2020

Dispatch tow trucks answer phone

Water Inspector

JP Water Department - Marrero, LA

July 2007 to October 2019

Responsibilities

: Read 100-500 water meters/day,walk 3-5 miles/day,stoop,bend, and sometimes dig to read meters. Deal with outside weather conditions. Some meters are in man holes that weigh 85-230 lbs. Skills Used

Communication Computer and Physical Fitness

Operator

Transdev - Metairie, LA

February 2016 to February 2018

Drive up-to 120-150 miles Daily. Picking up and dropping off passengers at proper locations. Also providing excellent customer service. Loading Passengers that are in a wheelchair and locking them down properly. Driving safe at all times, My favorite Safety Message LLLC Look Ahead: for Hazards, Look Around: for Pedestrians, Leave Room: to get out of a possible jam, and Communicate: Use your signals to communicate your moves.

Security Guard

Vinson Guard - New Orleans, LA

January 2014 to August 2017

Responsibilities

Protect the property of contracted clients. Being alert at all times. Skills Used

People skills,description skills,observation skills Customer Service/Sales Associate

Academy Sports and Outdoors

August 2014 to January 2015

Responsibilities

Customer service: returns exchanges and a smile

Skills Used

People skill, attitude judgement and multi tasking Meter Reader

CCI/Entergy - Augusta, GA

October 2013 to August 2014

Responsibilities

: Read 300-1700 electric meters/day,deal with outside elements, and walk at least 3-5miles/day. Also keep a log for every route read.

Cashier/Customer Service

Wal-Mart - Metairie, LA

August 2007 to March 2009

Responsibilities

: Check out customer items, give service with a smile, also pay bills,make money orders, money gram, western union, and site to store. Keep a log of all damaged and returned items. Voluntary Quit Tired of working two jobs.

Substitute Teacher K-12

Kelly Services - Harvey, LA

August 2006 to June 2007

Responsibilities

Fill In for absent teachers

Education

Associate in Cosmetology

Blue Cliff Career College - Metairie, LA

August 2018 to January 2020

Associate in Medical Assistant

Bryman College - Harahan, LA

November 2004 to August 2005

Diploma in General

L.W.Higgins - Marrero, LA

2001 to 2004

High school diploma or GED

Skills

• Customer Care

• Customer Service

• Call Center

• Customer Support

• CSR

• Customer Service

• Customer Care

• Call Center

• Customer Support

• Security

• Driving (10+ years)

• Commercial Cleaning

• Shuttle Driving (3 years)

• Van Driver

• Delivery Driver Experience

• Merchandising

• Bus Driving

• Hair Styling

• Box Truck

• Cosmetology (5 years)

• Teaching (1 year)

• English

• Childcare (10+ years)

• Healthcare (2 years)

• Mechanical knowledge

• Communication skills

• Paratransit

Certifications and Licenses

Class D

December 2015 to June 2021

CHAUFFEUR'S

Passenger Endorsement

Security Guard

CPR & First Aid

September 2018 to September 2021

Assessments

Hairstylist Skills — Proficient

June 2020

Building and retaining clientele through quality client interactions. Full results: Proficient

Security Guard Skills — Proficient

June 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient

Delivery Driver — Highly Proficient

July 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Work style: Reliability — Proficient

March 2021

Tendency to be dependable and come to work

Full results: Proficient

Receptionist — Highly Proficient

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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