PROFESSIONAL SUMMARY

I am an enthusiastic and dedicated professional with extensive experience across all areas of the Automobile Industry.Being a proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurized working environment. CORE SKILLS

35 + Years of experience in Automobile Industry

After Sales & Marketing

Service Operations

Troubleshooting

Administration

Team Management

Good Communication/Analytical skills

PROFESSIONAL EXPERIENCE

INDEPENDENT CONTRACTOR (AUTOMOTIVE INSPECTIONS)

For All Types of Vehicles Including Tractor Trailers Trucks etc. Wrench LemonSquad Inspections. 10/1/2021 Till Date. Inspection entailed Inspecting vehicles for Structural and Frame damage. Previous repair for paint, tires, under carriage and a 6-point inspection on all ends of the vehicle. Also inspected is condition of the upholstery and the interior of vehicle. Vehicles are issued Condition Reports on findings and a summary. Advantage Equipment Inspections. (AEI) 10/1/2021 Till Date. Advantage Equipment Inspections are a third-party inspection program that provides inspections on cars, trucks, tractors, RV’s, commercial equipment at Copart auctions and various other sites. They are designed to assist parties in determining the condition of the unit of interest before purchasing. SGS NORTH AMERICA

PRE SHIPMENT INSPECTOR FOR GOVERNMENT & INSTITUTIONS & AUTOMOTIVE INSPECTIONS.

Sep 2016–Till Date

Job Profile

GIS (Governments and Institutions)

Inspection entailed inspecting various goods form electronics, consumables, produce, household items vitamins, garments, shoes, condiments, and various other goods being shipped to various countries in the Far East, Middle East and Africa and the US. GIS inspections would entail checking quality and quantity of products ensuring documents matched the description of goods exported.

Along with product inspection cargo containers would also be inspected for rusting and damage. Any damages found to container would end up being a re-inspection. AUTOMOTIVE INSPECTIONS

Inspection entailed Inspecting vehicles for Structural and Frame damage previous repair, under carriage and a 6-point inspection on all ends of the vehicle. Also inspected was the paint upholstery and the interior of vehicle. Vehicles and issued Condition Reports for Commercial off Lease vehicles, Auction vehicles and CPO vehicles. Vehicle brands like Honda, Acura, Chrysler, Alfa Romeo, Maserati, Audi, VW, Ford, Fiat and various others.

CPO (Certified Pre-Owned) Inspections carried out every quarterly for Honda and Acura. Nelson Honda. October 2014- Feb

2015

Assistant Service Manager.

Job Profile

• Assisting customers with any service needs they have for their vehicle.

• Maintain an Excellent CSI (Customer Satisfaction Index)

• Problem solving, reporting research results, attention to detail.

• Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.

• Attend service advisor training.

• Follow all company policies and procedures.

• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.

• Product knowledge & safety.

Brown Motor Works BMW Motorcycles (Pomona) March 2010 – Sept 2012 Service Advisor

Job Profile

• Attending to customer complaints and writing up Repair Orders.

• Ensuring the bikes on the work floor is assigned to the specified Techs in accordance to the repair order.

• Making estimates for customers who ask for particular jobs that need to be serviced.

• Taking service appointments over the phone.

• Ensuring on timely delivery of service motorcycles.

• Ensuring PDI bikes are serviced and ready for delivery.

• Making estimates for accident bikes

• Ensuring quality control and prompt service as per BMW standards.

• Walking with the customer to his bike and explaining to him all the work carried out which was requested.

Qatar Technical Inspection Company Oct 2003 – Oct 2008 Department Of Transport Sr. Vehicle Inspector.

Job Profile:

• Inspecting vehicles to ensure their road worthiness and issuing a report on their condition for the renewal of their registration for the following year.

• Checking of emission, lights, side slip, shocker absorbers, brake systems and steering systems, body, frame, under chassis, suspension systems.

• Visual inspection of the complete vehicle externally, such as tires, windshields or any body parts that could prove dangerous to the driver or to the traffic around these tests are carried out during inspection.

• Additional work responsibilities, such as working on a mobile station that had the same functions in checking the complete vehicle as in the headquarters.

• Vehicles inspected were light motor vehicles, motorcycles, semi-trailer truck, trailers and tankers.

• Visual inspection of heavy equipment, such as cranes, shovels, excavators, tractors, tele-handlers, forklifts, tower cranes, asphalt pavers, loaders and various others checked for road worthiness. All heavy equipment vehicles would be visually inspected for lights, braking function, tires, and steering system. Any equipment that is not for road use would only be inspected for legal regulations.

Hyundai Motor Company April 1996 – Sept 2003

Assistant Service Manager from April 1996 to April 1998. Service Manager from May 1998 to Sept 2003.

Job Profile:

• Handling accident reports and insurance claims, insuring on time delivery of the specified accident vehicles on the given date of delivery.

• Administrating job duties to the specified personnel on vehicles in the mishap of any breakdown problems.

• Ensuring quality control and prompt service as per Hyundai Motor Company standards.

• Organizing Service Workshops for the betterment of after sales and service.

• Attending to customer complaints and opening of service job order cards.

• Attending to customer complaints and opening of service job order cards.

• Assigning of job priorities to the floor supervisors in accordance to the different job descriptions.

• Ensuring on time delivery of service vehicles.

• Holding service and customer workshops.

Suzuki Motors Jan 1992 – Oct 1996

Service Advisor

Job Profile:

• Urgent job order forms were taken on priority for the specified vehicles.

• Ensuring the steady flow of vehicles for the different services.

• Ensuring on time delivery of vehicles as per time specified on job order forms.

• Ensuring the vehicles on the work floor was assigned to the specified tech. EDUCATION

Institute of Mgmt. and Technical Studies.

Indian Technical Education Society.

All India Board of Engineers (1991) Automobile Engineering Certificate. Siddharth College (1993) B.A. Economics

TECHNICAL TRAINING AND SPECIALIZED CERTIFICATES

Training in Inspection: Trained by TUV Rhineland/Berlin Brandenburg

Product Safety GMBH, Germany

Advanced Training: Trained by TUV for periodical inspection of vehicles.

Advanced Vehicle Technology Trained by TUV

And Operation of Decelerometer:

Other Training: Offshore H2S/BA Certificate

Hydrogen Sulfide Breathing Apparatus

Familiarization Course

Qatar Petroleum

Basic course in First Aid

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