Amanda Halladay

**** ********* ****** *** ******, NM 88011

575-***-**** adzkqk@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with 14+ years of healthcare industry experience, strong administrative and clerical skills, and a solid understanding of the importance of accurate claims processing. Pay close attention to detail for accurate and compliant documentation. Possess strong leadership skills with an ability to build trust and loyalty within the team dynamic.

Ben Archer Health Center – BLS and CPR Certified.

Electronic Medical Records – Citrix EMR.

Electronic Health Records – Meditech EHR.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Video Communication Platforms – MS Teams.

Microsoft Office Applications – Word, Excel, PowerPoint, and Outlook.

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO, PPO, POS) Workers Compensation

Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Front Office Operations Medical Office Procedures Scheduling

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)

EDUCATION

Ultimate Medical Academy

Diploma – Medical Billing and Coding, 2023

PROFESSIONAL EXPERIENCE

Ben Archer Health Center – Las Cruces, NM 11/2011 – Present

Medical Assistant

Answer inbound phones, provide information, and place outbound calls to pharmacies and doctor offices.

Schedule appointments and enter diagnosis codes.

Use Citrix EMR Software and document activities and conditions.

Train new employees, exhibit leadership, and lead by example.

Safeguard confidentiality of information and comply with regulations pertaining to medical records.

Memorial Medical Center – Las Cruces, NM 09/2007 – 01/2011

EKG Technician

Performed EKGs on patients throughout the hospital.

Completed paperwork and utilized Meditech EHR Software.

Trained new employees and handled inbound and outbound phone calls.

Carried-out clinical duties including the administration of injections and EKGs.

Maintained accurate patient records by documenting data in a complete and thorough manner.

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