Customer Service Full Time

To seek and maintain full-time position that offers

professional challenges utilizing interpersonal skills, excellent time management and problem-solving

skills.

Self-motivated professional successful in seizing

viable opportunities for expansion and innovation

in business.

Background in increasing profits, reducing costs

and transforming customer service standards.

Organized and dependable candidate successful

at managing multiple priorities with a positive

attitude. Willingness to take on added

responsibilities to meet team goals.

PROFESSIONAL SUMMARY

Floorworks LLC - Owner/Operator

Phenix City, AL • 02/2016 - Current

WORK HISTORY

Evaluated suppliers to maintain cost controls and

improve operations.

•

Consulted with customers to assess needs and

propose optimal solutions.

•

Founded and managed The business, growing

revenue to $1.3 million by the second year.

•

Developed sales presentations and promotion

initiatives to key accounts to drive product sales and increase brand awareness.

•

Remained up-to-date on current trends and

attended industry trade shows and markets to

view and order inventory.

•

• Monitored market conditions to set accurate

SKILLS

• Scheduling

• Bidding Processes

• Product Branding

• Budgeting

• Marketing

• Client Service

• Negotiation

• Customer Relations

• Verbal and Written Communication

• Marketing and Advertising

• Business Launch

• Sales Growth

• Interior Renovations

• Sales Oversight

• Build Revenue Streams

• Project Oversight

• Systems Thinker

• Issue Identification

Smiths Station High School

Smiths Station, AL • 04/2003

High School

Southern Union Community College

Opelika, AL • 02/2008

Associate

EDUCATION

CERTIFICATIONS

Alabama Licensed Home Builder

-Current

•

CONNER RADFORD E: **********.*@*****.***

P: 334-***-****

A: Salem, AL 36874

Flooring Subcontractor - Owner/Operator

04/2007 - 10/2016

product pricing and take advantage of

emerging trends.

Consulted with customers to assess needs and

propose optimal solutions.

•

Established foundational processes for business

operations.

•

Reconciled daily sales, returns and financial

reports in QuickBooks.

•

Developed sales presentations and promotion

initiatives to key accounts to drive product sales and increase brand awareness.

•

Generated revenues yearly and effectively

capitalized on industry growth.

•

Aligned branding initiatives and sales strategies

with client goals.

•

• IICRC WTR - Current

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