Customer Service Sales Representative

Kendra Suthers

**** ********* ****** ***********, ** 93311 661-***-**** **********@***.***

Objective

Goal and detail-oriented individual skilled in building relationships in a high volume, fast paced sales and customer service position recommending and selling products and services based on individual needs. Seeking to promote sales and service.

Education

05/1989 Degree Earned Bakersfield College

Major: Associate of Art Degree

06/1986 Degree Earned West High School

Major: High School Diploma

EXPERIENCE

SALES - DIRECT DEMO June 2023-PRESENT

In store demonstration and education of Qunol brand products. Customer service functions daily.

Set up, clean up and regular sanitization.

FRONT DEST SALES ASSOCIATE - CSG, Inc. dba Massage Envy May 2022 – June 2023

Membership and product sales. All aspects of customer service. Appointment booking. Regular reporting.

Participation in marketing events.

SALES REPRESENTATIVE - GRIMMWAY ENTERPRISES, INC. NOVEMBER 1997 - TO DECEMBER 2021

Engaged with customers to effectively build rapport and long-term relationships. Completed orders and organized product delivery to meet customers’ time sensitive requirements. Monitored contractual obligations over a large customer base. Increased sales by promoting additional products; utilizing samples and marketing materials. Trained and developed new sales team associates on products, services, sales techniques, and company procedures to foster a cohesive sales team. Researching and answering customer inquiries, addressing and resolving customer concerns.

References furnished upon request.

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