CAREER OBJECTIVES:

To attain position in any field that is pertinent to my qualification which provides growth and opportunity in making oneself a vital part of the company where in my abilities, skills, training and experience will be most effective in furtherance of achieving goals and objectives.

To learn more that will help me to be a better employee as well as a human being PERSONAL INFORMATION:

AGE : 34 years old

GENDER : Male

BIRTHDATE :June2, 1984

HEIGHT : 5’10”

WEIGHT : 115 kg

CITIZENSHIP : Egyptian

RELIGION : Islam

CIVILSTATUS : Married

EDUCATIONAL BACKGROUND:

TERTIARY/ COLLEGE Ain Shams University

• Graduated Bachelor’s degree in Accountancy

Cairo,Egypt

WORK EXPERIENCES:

• DUBAI AIRPORT CUSTOMER SERVICE

FIRST SECURITY GROUP- Airport Terminal 2

Dubai, UAE (February 2021- present)

• SALES MANAGER

TRADERSON GENERAL TRADING L.L.C -- Jebel Ali, UAE (June 1, 2020- December 2020)

● ASSISTANT MANAGER

CLUB APPAREL ( COLDSTONE CREAMERY )--Sharjah, UAE (2019-2020) AYMAN NABIL MOSTAFA SADEK

Sharjah, United Arab Emirates

Mobile number : 054*******

WhatsApp # : 054*******

Email address : adzkp1@r.postjobfree.com

(Manage the store., responsible for the inventory of stock in restaurant including frozen items, dry good items, wrapping and packages., do the ordering of items needed in the restaurant from the warehouse., monitor the log in and out of the staffs., making daily sales reports, memos, emails regarding different kind of concerns about the work and maintenance issues, etc., do the training of new staff for production and standards, back of house and front of house duties and responsibilities., Do customer service and good relation towards customers to increase the sales target ).

● SHIFT SUPERVISOR

KUWAIT FOOD AMERICANA COMPANY (PIZZA HUT)

Dubai, UAE (2012- 2019 )

(Responsible for the inventory of stock in restaurant including frozen items, wrapping, dry good items, and cleaning materials., do the ordering of items needed in the he restaurant from the warehouse., monitor the log in and out of the staffs., making daily sales reports, penalties of the staff, personal requests, documents of the staff, memos, emails regarding different kind of concerns about the work and maintenance issues, etc., do the training of new staff for production and standards, back of house and front of house duties and responsibilities).

● GUEST EXPERT / FRONT OF HOUSE/ CASHIER

KUWAIT FOOD AMERICANA COMPANY (PIZZA HUT)

Dubai, UAE (2010 – 2012)

● SALES REPESENTATIVE

ORBY COMPANY - Cairo, Egypt (2008 – 2010)

(Keeping the target on sales, dealing with different kinds of clients and customers, contributing to effective marketing strategies.)

● RECEPTIONIST / FRONT DESK CLERK

Khalid Nemea - Sharm Elshiek, Egypt (2006 – 2008)

(Answer telephone, screens and direct calls, take and relay messages, ensures knowledge of staff movements in and out of organization, perform other task that may be assigned from time to time, maintaining the cleanliness of reception area, general administrative and clerical support, handle and resolve customer complaints, responding promptly to customer inquiries, keeping records of customer’s interactions and transactions.)

● FRONT DESK CLERK / RECEPTIONIST

Blue Reef Hotel - Sharm Elshiek, Egypt (2004 – 2006)

(Answer telephone, screens and direct calls, take and relay messages, ensures knowledge of staff movements in and out of organization, perform other task that may be assigned from time to time, maintaining the cleanliness of reception area, general administrative and clerical support, handle and resolve customer complaints, responding promptly to customer inquiries, keeping records of customer’s interactions and transactions. )

● GUEST EXPERT / FRONT OF HOUSE / CASHIER

KUWAIT FOOD AMERICANA COMPANY (PIZZA HUT)

Cairo, Egypt (2002 – 2004)

(Do good customer service, taking and delivering right orders, handling customer complaints and doing tasks that was assigned from time to time.)

CERTIFICATE:

● Sharjah Food Safety Program GHP Manager Course (December 31,2019 - December 30 2022)

SPECIAL SKILLS:

● Ability to handle and manage staff and related work requirements.

● Proficient in communication ( Arabic and English, Russian- basic) .

● Computer literate (knowledge in MS Word, MS Excel, MS PowerPoint, Oracle) .

● Resilient in different kind of duty and can work multi-tasking.

● Has the ability to communicate in good manner and right conduct.

● Fast-learner and can work under time-pressure.

● Has the ability to achieve targets and sales through suggestive selling and good customer service.

● Ability to adapt new environment quickly.

● Ability to handle customer complaints.

I hereby certify that the above information is proper and accurate with the best of my knowledge.

AYMAN NABIL MOSTAFA SADEK

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