MeeCha L Doty "Lin"

*** ******* *** # *

South Beloit Illinois 61080

608-***-****

adzkoy@r.postjobfree.com

Summary

I have tons of qualifications in "customer service", cashiering, retail sales, n etc.. I'm going 4 a position 4 a CAREER that has cashiering or anything 2do with cashiering,. I'm looking 4 a position that entails any of these positions, 4 the fact that I'm looking 4 a "long term committment" 2 a position 2 a company that is looking 4 a "hardworking individual that wants 2 make a career out of the position hired for.

This isn't just a short term thing, it's something that I can really dig my teeth into n make something of myself, but it's not just 4me it's also 2 make a better life 4 my daughter as well as myself. whether it be customer service, or cashiering.. I love customers and talking with em n getting 2 know them, learning about them n building a repore with them. It's the excitement of knowing that the customers feel about themselves when they leave the store. Being in customer service, ur making a connection w/ur customer they are the ones that are bringing in ur paychecks every wk or every 2wks.. Plus they remember who u r as a person, maybe not remeber ur name but they are the kinds of customers that remembers u by face. I have qaulifications 4 all these positions, with an extensive line of

5+yrs customer service, answering phones "muliti line"

5+yrs retail sales,cellphones,clothes,jewelry,satellite dishes

5+yrs computers

computer cash registers

Most of my employment history starts back from 96-2000

All the employers I worked for the stores unfortunately closed or changed in mgmnt thruout the yrs.

MeeCha L Doty "Lin"

417 Oakland Ave # 2

South Beloit Illinois 61080

608-***-****

adzkoy@r.postjobfree.com

Summary

I have tons of qualifications in "customer service", cashiering, retail sales, n etc.. I'm going 4 a position 4 a CAREER that has cashiering or anything 2do with cashiering,. I'm looking 4 a position that entails any of these positions, 4 the fact that I'm looking 4 a "long term commitment" 2 a position 2 a company that is looking 4 a "hardworking individual that wants 2 make a career out of the position hired for.

This isn't just a short term thing, it's something that I can really dig my teeth into n make something of myself, but it's not just 4me it's also 2 make a better life 4 my daughter as well as myself. whether it be customer service, or cashiering.. I love customers and talking with em n getting 2 know them, learning about them n building a repore with them. It's the excitement of knowing that the customers feel about themselves when they leave the store. Being in customer service, ur making a connection w/ur customer they are the ones that are bringing in ur paychecks every wk or every 2wks.. Plus they remember who u r as a person, maybe not remember ur name but they are the kinds of customers that remembers u by face. I have qualifications 4 all these positions, with an extensive line of

5+yrs customer service, answering phones "muliti line"

5+yrs retail sales,cellphones,clothes,jewelry,satellite dishes

5+yrs computers

computer cash registers

Most of my employment history starts back from 96-2000

All the employers I worked for the stores unfortunately closed or changed in mgmt. thruout the yrs.

Pet World

2003-2005

Rockford

Cashing out customers n getting 2 know them as they take their furry friend home w/em..

Cleaning store itself from x 2 x.

Recommending a lot of extra supplies in the store, 2 have families take w/em n make sure the new families knew how 2 take care of their precious furry family member.

Upsell on a lot of items in the store. cages, snacks, toys, got 2 know the families 1 on 1 level n needed 2 make sure 2 get 2 know the families that would come in 2 ADD another family member into the picture.

I loved that job till I had 2 resign bc we moved back 2 Illinois. The place closed down unfortunately!

Made a lot of good friends there,. Every associate there knew everyone's position there n knew how 2 do it NOT just 1 position ALL of them.

MCI

Rockford

2000- 2002

changed mgmt.

Telemarking Call Center

Fields incoming scheduling calls, keeping an accurate record of appointments scheduled, changed, or cancelled to avoid over- or under-booking

Schedules services via the information system following established protocols that promote provider satisfaction and scheduling efficiencies; coordinates STAT scheduling directly with technologists and physicians of the affected sections

Verifies that all data areas on pre-registration fields are complete and accurate

Collects all proper insurance information using various computer software programs to promote prompt, accurate payment by carriers Enters and retrieves computer data in an accurate and timely manner Maintains the flow of communication on the unit, including answering the telephone and providing information and directions for patients and other guests

Solves practical problems, dealing with a variety of issues, and interprets a variety of instructions furnished in written or oral form

Promotes positive interactions with co-workers, customers, and guests

Provides patients with information regarding policy and procedures, and directs patients to appropriate units

Interact with hundreds of customers each week across the country to resolve support issues

Sell new products and services, and ensure best in class customer experience

Listen to customers, understand their needs, and resolve customer issues

Preapprove credit checks for customers that got preapproved thru the mail

Utilize systems and technology to complete account management tasks

Recognize sales opportunity and apply sales skills to upgrade

Explain and position the products and processes with customers

Appropriately escalate customer dissatisfaction with managerial team

Ensure first call resolution through problems solving and effective call handling

Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

It was fast paced working environment, I loved every minute of this including data entry when 911 happened…

Worked a multi-line phone all day long for the last 2 yrs. of working there.

Radio Shack Cherryvale Mall

Sherry was mgr.

97-98

Responsibilities

primarily customer service

making sure the customers were satisfied, helping them find the items they needed 4 any electrical, or technical problems they had or culdn't figure out.

processing cash and bank card payments, explaining the benefits and uses of products, maintaining the cleanliness of work areas, and upselling warranty plans and additional products.

Prolonged standing and verbal communication with staff and customers also remain everyday responsibilities.

Sales abilities, knowledge of computers and electronics, and consistent transportation generally benefit applicants.

Gadzooks

CherryVale Mall

Amy Hedberg

1 yr

Responsibilities

The general customer service, That is 1 store other than Radio Shack that I really enjoyed n had fun working @ esp right after graduation,. I had made friends there n enjoyed mtg new ppl that wuld come into the store looking @ anything or just peruse the store,.

was a mall-based teenage clothing retailer I worked there for a yr.

Piercing Pagoda

CherryVale mall

Jake

2yrs

Responsibilities

Primarily customer service I was also key holder "assistant manager"

I wuld open/close the store, reconciliation of drawer beginning/end of each shift making sure the customers were happy b4 leaving the store, piercing their ears putting out jewelry n putting away trays b4 closing out drawer each night.

I love talking w/customers n getting 2 know them n learning what they liked n what they were looking 4 whether it was 4 their wives, girlfriends, close friends whoever.

I do have other customer service positions under my belt.. All these places closed or changed mgmt. So now besides having customer service, retail sales Xperience on my side I also have warehouse experience 4 over 3yrs under my belt as well... I was what the teenagers called "mall rat" back then,.

The skills I have about warehouse positions n other jobs

Electric pallet jacks

With training I can learn forklift np

Packing, picking, inventory count, shrink wrapping, I work great w/other ppl as long as they can get along with me,. I’m not that hard 2 get along with I’m pretty much go w/the flow kind of woman if it gets the job done, I’m all for it.

Once u look @ my resume, its states what I have done @ other warehouses n the skills I have to get the job done or with the company I’m applying for along with/cashiering

I need to look out for my daughters future, and plan along w/my future.. I just need a job instead of just interviews. I can prove I can do the job n whatever i don’t have experience doing @ certain warehouses I learn fast “hands on” just need the chance 2 prove that I can do the position n get rewarded for the hard work I’d be getting there if I can’t get promoted to a higher position,! As long as I can get noticed for my hard work that I put in there..

I do know that I have gaps in employment, like I said before I haven’t worked in 12yrs bc of being a stay @ home parent,… I do have experience with working in warehouses, Ik what I can n what I’m capable of doing on the job.

This job isn’t just for me it’s also for my daughter future n stability not to mention something that will give me a CAREER Bring more STABILITY and financial income that we need… I’ve applied 2 this position numerous times and Ik how it works inside warehouses,.. I love working as a team n team player

Whatever skills n qualifications I don't have, I can learn fast "hands on" training

RF scanners, inventory builds, palletizing items, inventory control, like I said earlier in this cover letter I have the know-how, and the experience working in warehouses. The only thing if I’m missing anything is getting more experience w/the warehouse that picks me up for the position.. I apply to the jobs/positions that I bleve I can make a CAREER out of n move up down the road, or @ least get acknowledged for my hard work while I’ve been there..

I have other skills from working @ warehouses but if I got hired into another warehouse I can learn other skills of the trade, I learn more skills while working @ another warehouse n Ik I would CAREER out of this position. I want the opportunity 2 learn more things n put more skills under my belt. It’s not 2 take w/me 2 other warehouses it’s soo that I can learn more n make my position or whatever job or assignment I’m doing that day I can learn more things. As my husband used 2 say

“u learn something new everyday it’s true in warehouse environment u do learn new things, and I’m up 4 the challenge of learning new skills n new things I just need the chance 2 PROVE I can do the position if hired 4 this position

I don’t just apply to any position, in any warehouses I look @ what they r looking for.. Look @ the summarized details of what they want out of the position.

I’m needing a CAREER where I can put my skills 2 good use, and also make close lasting friendships while working there. It wouldn’t just be about the position or the job that I get offered it would also be about the coworkers working there, making friendships n also knowing ur coworkers will be there for you 2 help u out when u r in trouble @ work while working on the job.

I’m looking 4 CAREER not a job or position a place that I can come into work n enjoy working there. I’ve talked w/other employees that r currently working there, I had driven 2 the warehouse trying 2 get an interview. Unfort NO luck since this warehouse doesn’t have HR there. After talking with 1 or 2 employees there unfort I only remember the 1 name that works there, he didn’t mention his last name unfort.

Seriously, I have tons of skills under my belt. My resume speaks loud about my skills, efforts and what Ik I can do and what all I have done btween 21-present.. Ik UPS would hire me again in a heartbeat, I liked it there but in all honesty that is NOT where I want my CAREER 2b I only apply 2 certain warehouses that I want my CAREER 2b n Ik I would love working please give me a chance 2 PROVE how I can be a good asset 2 this position n company.

RF scanners 1+yrs

Printing 1+yr

Label printing 1+yrs

Awesome physical strength, I walk late @ night 2 keep my legs strong n healthy

Love working as a temp with other ppl as long as they get along with me LOL

Cashiering 5+yrs

Customer service 5+yrs

Warehouse 3yrs

Pallet jacks “electric” 3yrs

Consolidating inventory 3yrs

Stacking, wrapping 2yrs

Computers 5+yrs

Forklift operator 1 day that was day of training.

I do have a lot of skills I’d love to put to work @ another warehouse that I can make out of CAREER. I need the interview along w/the job offer, n I can guarantee I will do the best work n performance wherever I can get the position or any warehouse that will hire me. I don’t just apply anywhere I do my homework on certain warehouses n where they r located n what all they r looking for in the job summary n the duties they have summarized. I’m not just applying for the job I’m applying for the position cause whatever skills I don’t have for the position I can learn @ whatever warehouse I get hired into, n use the skills and the know-how from other warehouses that I’ve worked in the past.

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