Customer Service Sales Manager
Resume:
DELTON P. PRICE
***** ******* ***, ****, ****** *7702 ·
***********@******.***
Experienced, highly driven, goal oriented and customer service-minded Territory Sales Manager with a deep background in developing new business, increasing sales volumes and increasing market share. My thirty-two years of experience in this industry has allowed me to excel in customer service, developing new business, expanding market share and managing people.
EXPERIENCE
2019-PRESENT
TERRITORY SALES MANAGER-NORTHWEST, Resisto
Increased Resisto’s market share in my territory by over $2,000,000.00 by marketing
new business opportunities.
Acquired 5 new distribution partners and maintained all current customer accounts.
Acquired over 27 new customer accounts by being consistent and available.
Recognizing that sales representatives were lacking in having a consistent presence in servicing distribution, I implemented a regular schedule for market visits to build trust with customers and a strong repour.
Inform current and potential customers on the complete Resisto portfolio of products.
Manage all claims, production, or transportation issues for customers.
Awarded “National Salesperson of the Year” in 2020
Awarded “Largest Year on Year Sales Growth Volume Increase” in 2022
2010-2019
OUTSIDE SALES REPRESENTATIVE, L&W Supply
Implemented a targeted plan for the business of high-end roofing contractors to compete with national chains in other areas besides price, I raised gross margins and lowered service costs, making L&W Supply more money on less volume, while the customers benefited from our service and product knowledge. Exceeded my gross margin goal by 41% and my sales goal by 27%.
Implemented strategy to focus on warranty system sales with contractors which increased my gross margins by 23% due to contractors upselling the manufacturers full line of products.
Awarded “Non-Core Product Growth” in 2017 for expanding sales of non-core products to customers.
Awarded “Presidents Club” in 2013 for providing exceptional sales and services to my customers.
Maintained current customer accounts.
Acquired new customer accounts and relationships.
Marketed to new businesses to improve sales and business model.
Educated current and potential customers in core products of the company.
Assisted branch operations with collections on past-due accounts and working with customer on a solution for both parties.
2009-2010
ROOFING DIVISION MANAGER, BUILDING SOLUTIONS, LLC
Sales-sold roofing materials to builders and roofing contractors.
Inventory control.
Purchased materials.
Brought in new material lines to compete with other distributors.
Acquiring new customers and relationships.
Marketed new business to improve sales and business model.
2008-2009
GENERAL MANAGER/SALES, PRINEVILLE AUTO TRUCK & RV CENTER
Handled the day-to-day operation including employees and sales.
Managed inventory of vehicles available to customers.
Worked with multiple banks to arrange financing for customers.
2005-2008
COMMERCIAL ROOFING MANAGER/ESTIMATOR, AM-1 ROOFING, INC.
Managed up to 20 employees on multiple job sites, installing metal roof systems.
Estimated commercial jobs, including take-offs, used plans, architectural specifications, and drawings
Managing and ordering of all materials required for specific jobsite.
Managed all phases of commercial division.
ADDITIONAL EXPERIENCE
Residential Roofing Manager. Managed up to 25 installers on multiple job sites
Commercial Roofing and Residential Superintendent. Supervised up to 12 installers on multiple job sites
Commercial and Residential Installer. Installed various types of metal roof and wall systems.
Extensive knowledge in Metal, Single-Ply and Composition Roofing.
EDUCATION
DIPLOMA, Thurston Senior High School
Lane Community College
General Studies-No Degree
Linn Benton Community College
General Studies-No Degree
SKILLS
Customer Development
Customer Service
Leadership Skills’
Team Oriented
Management of Employees
Integrity
Work Ethic
Versatility
Professionalism
ACTIVITIES
Representative for Resisto at Central Builders Association
Montana Roofing Contractors Association
Past member of the Central Oregon Builders Association
Past member of Central Oregon Builders Exchange
I enjoy watching college football and spending time with my family.
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