Warner Robins Customer Service
Resume:
Leslie Smith
Knowledge is Power
Warner Robins, GA
adzkn1@r.postjobfree.com
You should hire me because I'm awesome and hilarious. :) Willing to relocate to: Warner Robins, GA
Authorized to work in the US for any employer
Work Experience
Bar Manager/Bartender
BJ's Orioles Nest - Warner Robins, GA
January 2012 to Present
Served customers and interacted with them; Stocked, cleaned and organized my work area after every shift. I also hosted karaoke and trivia, as well as opened and locked up the establishment for the owners. I have worked in every position available, as it was small and family operated. I maintained the whole bar and floor during my shifts. Place and inventory liquor and beer, also close and open the till and deposits.
Secretary/Office Work
Adopt-A-Potty - Fort Valley, GA
January 2010 to April 2013
Handled all the billing and phone calls for work. I entered in our receipts and invoices into the software system. We used QuickBooks at that time, but I can learn operating systems and new software easily enough.
Sales and Office Manager
Outdoor Options - Warner Robins, GA
May 2019
I assist customers with quotes and building layouts. I handle the office paperwork and manage the lot and inventory. I order buildings, carports and draw up contracts through our rental companies. I manage the lot and office. Our lot increased sales by 200% after my first 30 days, and I really enjoyed the challenge.
I also maintained files, spreadsheets, customer information and follow up's. I also have sales and marketing experience.
Education
Working on an AA in History
Georgia Military College - Warner Robins, GA
October 2016 to May 2019
Working on an AA in General Studies
Georgia Military College - Warner Robins, GA
October 2016 to May 2019
High school or equivalent
Peach County High School
Skills
• Written Communication (10+ years)
• Filing (4 years)
• Public Speaking (10+ years)
• Powerpoint (10+ years)
• Microsoft Word (10+ years)
• Internet Research (6 years)
• Cashier (10+ years)
• POS (10+ years)
• Bartending
• Academic Writing and Research (10+ years)
• Spreadsheets
• Building Layouts (Less than 1 year)
• Scheduling
• Billing
• Bar Management (Less than 1 year)
• Cash Handling
• Inventory Management
• MS Office
• Inventory
• Data Entry
• Time Management
• Inventory Control
Awards
Phi Theta Kappa International Honor Society
April 2017
President's List
December 2016
I also made the list consecutively throughout 2017 for the quarters I attended. Student Honor Council GMC
August 2017
A professor nominated me to sit on the council for Georgia Military College, our council represents multiple campuses as well as the online portion. We listen and adhere to the code of ethics as we decide on the outcome of students brought before us for cheating and plagiarism, among other things. Certifications and Licenses
Georgia Workready Certified
April 2010 to Present
Assessments
Outside Sales — Proficient
October 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: https://share.indeedassessments.com/ share_to_profile/8a9aae7dce6a59501065e3df1a41c8d8eed53dc074545cb7 Food Safety — Proficient
May 2019
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: https://share.indeedassessments.com/ share_to_profile/387a43c7a554107f67262ab4f8b0806feed53dc074545cb7 Sales Skills: Influence & Negotiation — Expert
May 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/ share_to_profile/1ff53510b466d110ab058c29dc6d186aeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have many years in the service and bar industry. I also have many years of retail, customer service, and money management skills. I have front office experience helping with my family business. One of my latest ventures included operating a lot in Warner Robins where we design and sell carports and storage sheds. I helped the lot increase sells over 200% after I started! I am a hard worker and I put my heart into my job! I would make a great asset to any workplace. I am highly motivated to succeed and to learn new things.
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