Customer Service Call Center

SKILLS

Travel & Tourism (tickets hotels car

tour packages) Hospitality,

Customer service, Call center agent,

Receptionist, Ground Handling,

Airport staff

INTERESTS

Gym, Travelling around the world,

Music-Movies, Cooking, Cricket,

Adventure, Shopping, History.

LANGUAGES

URDU ENGLIS

H

ARABIC HINDI

AWARDS

Best staff of the year 2005 and 2017

Twice Time i Received Best Staff of the

year for sales and customer service

from QGO Company Kuwait

CERTIFICATIONS

Diploma in commerce

diploma in commerce .tourism

customer service hospitality .

With the experience of travel & tourism, customers service,call center, hospitality airport travel agency hotels I hold high confidence & strong zeal to work in any kind of organization relating to this field. To attain a position of repute in the corporate, world by Application of knowledge in areas of my interest and there by contribute effectively towards the benefits of organization & myself is my objective. Hardworking customer service professional building positive relationships to achieve growth and retention targets. Maintains excellent product knowledge and communicates with enthusiasm to engage clients and secure high- value sales. Analytical call center. Demonstrates strong system navigation and resolution rates. Well-versed in complaint handling and complex customer requests. Dedicated receptionist with vast experience in customer service and problem solving skills. Friendly, approachable and helpful. Uses exceptional communication and prioritization skills to fulfill tasks. Skilled travel industry professional with administrative and relationship building skills. Expertly arranged single and group packages balancing financial, schedule and personal needs. Analytical problem- solver with great follow through on problems.

WORK EXPERIENCE

QGO Company Kuwait

Worked 15 years 2005 till 2020 in QGO Company Kuwait as a Travel & Tourism Sales ( tickets hotels tour package car rental )customer service call center hospitality . Galaxy Realty

Working As a Sales Real Estate Medical Tourism, Tour package, Hospitality EDUCATION

Commerce College

Accounting

Travel and Tourism

Customer Service Excellence completed in Kuwait

Sky Line

Completed Ticketing IATA, Fares, Induction, Galileo . Amadeus, .Vista Room Master, Universal Air Travel plan, Travelport . customer service . VOLUNTEER EXPERIENCE

Galaxy realty

call center agent for real estate medical tourism education CUSTOM SECTION

supersellers super seller hero

CUSTOM SECTION

Short Intro

I'm from Pakistan, single, I'm holding Canada,Britain visit visa valid till 2028,USA Valid visit visa 2027 . Shifted Istanbul in my personal property 2021.Holding international, Kuwait, Pakistan driving license . I HEREBY DECLARE THAT ALL THE ABOVE INFORMATION IS TRUE

System skills

A

NATIVE

GOOD

GOOD GOOD

QGO company Kuwait

commerce collage pakistan

Sales Supervisor

(April 15, 2005 - December 30, 2020)

sales, call center

(March 31, 2021 - Present)

Diploma in Commerce, Accounting

(January 01, 1990 - December 30, 1991)

Customer Service, Kuwait

a

Fares, Ticketing

call centre

(March 31, 2021 - Present)

wataniya airways

2010

etihad airways

2015

Galileo, Amadeus, trip net,Room Master, Booking.com, room master, Travel port, Opera.

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