AMANDA ROBINSON

Mobile, AL *****

251-***-****

adzkju@r.postjobfree.com

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS

● Operations Management

● Conflict Resolution

● Guest Service

● Team Motivation

● Creative Problem-Solving

● Equipment Troubleshooting

● Customer Service Management

● Cash Handling

● Verbal and Written Communication

● Professional Appearance

● Positive Attitude

● Problem-Solving

● Inventory Counts

● Strong Verbal and Written Communication

● POS System Operation

● Shift Paperwork Completion

EXPERIENCE

KEITHS SUPERSTORE

Moss Point, MS

Shift Lead B 01/2022 to 07/2023

● Upheld company standards and compliance requirements for operations.

● Educated customers about offerings, promotions and pricing to boost sales.

● Resolved customer complaints and reported issues to senior management.

● Count money in till at the beginning and end of shift.

● Keep inside and outside store clean.

● Serve hot bar food and/or pizzas to customers.

● Lottery; maintain accurate count on scratch offs and print tickets for online lottery out of lottery machine; issue pay outs to customers.

● Stock shelves when needed

● Check in vendors when making a delivery.

● Keep coolers stocked and clean.

● Tobacco count every week.

● Operated cash register or POS system to receive payment by cash, check and credit card.

● Accepted cash and credit card payments, issued receipts and provided change.

● Collected payments and provided accurate change.

● Trained new team members in cash register operation, stock procedures and customer services.

● Processed sales transactions to prevent long customer wait times.

● Helped with purchases and signed customers up for rewards program.

● Scanned merchandise using point-of-sale system for accurate purchase totals.

● Verified customer age requirement for alcohol or tobacco purchases.

● Processed refunds for worn, damaged and broken merchandise. PILOT TRAVEL CENTER

Theodore, AL

Cashier 02/2021 to 01/2022

● Operated cash register or POS system to receive payment by cash, check and credit card.

● Accepted cash and credit card payments, issued receipts and provided change.

● Answered customer questions and provided store information.

● Collected payments and provided accurate change.

● Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

● Processed sales transactions to prevent long customer wait times.

● Preserved appearance of store by arranging and replenishing displays and merchandise racks.

● Scanned merchandise using point-of-sale system for accurate purchase totals.

● Verified customer age requirement for alcohol or tobacco purchases.

● Processed refunds for worn, damaged and broken merchandise.

● Kept hot bar food fresh and coffee.

CLARK OIL

Mobile, AL

Cashier 06/2019 to 10/2019

● Operated cash register or POS system to receive payment by cash, check and credit card.

● Accepted cash and credit card payments, issued receipts and provided change.

● Answered customer questions and provided store information.

● Prepared pizza orders for customers.

● Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

● Processed sales transactions to prevent long customer wait times.

● Scanned merchandise using point-of-sale system for accurate purchase totals.

● Verified customer age requirement for alcohol or tobacco purchases.

● Tracked company inventories, moved excess stock and arranged products to improve sales. EDUCATION AND TRAINING

MEDICAL BILLING AND CODING DIPLOMA: MEDICAL BILLING AND CODING 10/2010 Remington College, Mobile, AL

Contact this candidate