Valorie Armstrong

*** ****** ******

Prophetstown Illinois 61277

815-***-****

Responsible for the daily operations of the foodservice department in accordance with facility policy and procedures as well as federal and state regulations. Provide leadership and guidance to ensure that food quality, safety standards, and client expectations are satisfactorily met. Maintain records of department trainings, strives to stay within budget allowed, food, supplies, inventory levels and equipment.

Essential Functions, Responsibilities and Competencies

Foodservice Management

Specify standards and procedures for preparing food. Ensure effectiveness of standardized recipes

Participate in menu planning, including responding to client preferences, substitution lists, therapeutic diets, product availability and industry trends.

Inspect meals and assure that standards for appearance, palatability, temperature and serving times are being met.

Manage the preparation and service of special nourishments and supplemental feedings.

Assure that foods are prepared according to production schedules, menus, and standardized menus recipes.

Sanitation and Food Safety

Manage Staff to ensure compliance with safety and sanitation regulations including safe receiving, storage, preparation, and service of food.

Protect food in all phases of preparation, holding, service, cooking, and transportation following HACCP Guidelines.

Manage physical facilities to ensure compliance with federal and state food safety and sanitation regulations.

Prepare cleaning schedules and maintain equipment to ensure food safety.

Nutrition and medical Nutrition Therapy

Process new diet orders and diet changes; keep tray tickets up to date.

Ability to complete the assigned MDS section according to required timeline.

Interview client to determine diet needs and develop appropriate dietary pans in cooperation with the RDN and in compliance with physicians’ orders. Follow ethical and confidentiality principles and practices.

Review plan of care related to nutritional status: document concerns that can be resolved, improved, or addressed to improve client’s nutritional status and eating function.

Review, revise, and implement, in cooperation with the IDT, the client’s nutrition assessment and plan of care.

Business Operations Management

Develop and manage foodservice department budget.

Supervise departmental business operations, develop, and implement cost-effective procedures, and manage revenue-generating services.

Use forecasts, food waste records, inventory, and equipment record to plan the purchase of food, supplies, and equipment. Assist in purchasing process.

Justify improvements and prepare proposals for changes in department design and layout.

Work cooperatively with clients, facility staff, physicians, consultants, vendors, and other service providers.

Personnel Management and Communications

Recruit, interview, hire, onboard, coach, evaluate, reward, discipline, and when necessary, terminate employees.

Develop job description and job duties for each level of foodservice personnel.

Identify staffing needs. Develop work schedules to ensure adequate departmental staff on all shifts.

Provide and manage ongoing education and training for staff on federal, state, and organizational regulations and policies.

Establish, manage, and evaluate effectiveness of departmental goals and priorities.

General Knowledge, Skills, and Abilities

Team player and ability to lead by example.

Continuous improvement mindset

Skill in motivating, coaching, and supervising foodservice personnel.

Intermediate computer skills

Effective written and oral communication skills with clients, facility staff, vendors, etc.

Demonstrated organizational skills.

Current awareness of foodservice-related legislation and regulations influence the practice of standards of care.

Demonstrated accountability for continued competency.

Education and Experience

Successful completion of CDM Credentialing Exam with active CDM, CFPP certification status

25+ years’ experience in healthcare field with previous restaurant experience.

Serv Safe Certification expiring 6/16/2026.

Registered Serv Safe Examination Proctor expiring 2/10/2025.

Iowa Healthcare Association Paid Nutritional Assistant Certification

Past Employers

Winning Wheels, Inc. 1993-Feb 2003

701 East Third Street

Prophetstown, Illinois 61277

The Alverno Feb 2003 - April 2016

849 13th Ave North

Clinton Iowa 52732

Unidine/The Alverno April 2016- April 2023

849 13th Ave North

Clinton Iowa 52732

FANS/ The Alverno April 2023-present

849 13th Ave North

Clinton Iowa 52732

Contact this candidate