Nicole Veney

202-***-****

adzkgo@r.postjobfree.com

Computer Skills: Microsoft Word, Excel, Word Perfect, WMS, EWMS, Internet, Microsoft Outlook, Search Engine, Maximo, Mitel, Noetica, Nimble workforce, IMIS, TMW, EDI,

Objective

To obtain a challenging position which utilizes my analytical problem solving and communications skills, while offering opportunities for growth and advancement.

Experience

COWAN SYSTEMS.

March 9- Present

Asset Operations Support Team Specialists

Duties, Accomplishments and Related Skills:

* Provide Customer Support to include data entry in TMW tracking system for customer delivery appointments.

*Oversee tracking of loads, assist Fleet Managers as to outstanding loads that would possibly cause deten#ons and assessorial charges.

*Help build credibility, establish rapport, and maintain communica#on with various account representa#ves.

*Assist Account and Fleet Mangers with broker load daily requested updates for around theUnited States.

*Responsible for producing weekly project status reports for our dedicated billing department.

*Responsible for analyzing and resolving day-to-day issues and bringing resolve that will result in good standings with customer sa#sfac#on.*Assist Sales Managers with updates and mee#ngs upon request.

*Scan and process driver paperwork (manifest, bill of ladings and associated receipts to be processed daily by payroll and billing.

*Set up onboarding mee#ngs to access needs of new customers.

*Oversee major Logistic accounts to include Clorox, Land O Lakes, HD Supply and more.

Brightkey

March 2019-

Customer service

●Make outbound calls to members of different Associations to assist with renewals.

●Enter member information/ process data into a excel spreadsheet

●Make calls through Mitel/Noetica System

●Receive credit card payment over the phone

●Pci training certified

BWI Building Maintenance October 2017- Feb 2019

Dispatch/Office assistant

Responsible for screening a multiline phone for the Building Maintenance dept at BWI airport.

Dispatch maintenance to designated areas using radio

Responsible data processing/ Constructing work orders/ and documenting employees Time in Maximo system

General office assistant work/Computer programs- Scanning, filing, printing, scheduling conference rooms for meetings.

Responsible for Writing supply invoices and submitting them to the warehouse for replenishing.

United States Postal Service April 2017 – July 2017

Rural Courier Associate

•Sort packages daily

•Deliver mail and packages daily

Motor Vehicle Administration August 2013 – April 2017

•ERT Dealer Records Organizer

•Responsible for prepping titles and SR records

•Responsible for opening mail

LaClinic- Dr. Oliver Kreitmann June 2013 - August 2013

Medical Assistant-Internship

•Responsible for taking patient vitals

•Assist the doctor with set up and procedures.

•Assist with patient forms and documents

•Responsible for scheduling patient appointments,

•Responsible for Phlebotomy

•Responsible for restocking supplies in examining rooms

Kane 3PL, Landover, Maryland

June 2011- June 2013

Responsible for filing as directed from staff. Responsible for answering calls for staff and VP.

- Responsible for data entry of purchase orders for staff projects on a daily basis.

- Monitors project activities and advised management of issues due to resource availability and meeting required timelines.

- Responsible for producing weekly project status reports.

- Assist Director of Hospitality with any assigned task

- Responsible for greeting incoming clients for site visits

Department of Energy - Washington, DC June 2010 – August 2010

Staff Specialist/Receptionist (summer Intern)

•Greeted all visitors and determined nature of visit.

•Provided telephone support for staff, using a multi-line switchboard; determine purpose of callers, route to appropriate individual or take messages.

•Performed clerical duties to include typing, faxing, and copying documents.

•Maintained Directors calendar and appointments.

•Maintained and developed office filing system

Education

MedTech- Medical Assistant Certification

Bowie Senior High School, MD, Diploma

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