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Customer Service Team Member

Location:
Sacramento, CA
Posted:
September 08, 2023

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Resume:

jose connell

Winnemucca, NV *****

adzkfw@r.postjobfree.com

+1-775-***-****

Health, Safety, and Management professional with demonstrated experience managing company assets

and developing a culture of safety.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Territory Manager

Amerigas - Sacramento, CA

October 2018 to Present

Manage all aspects of this business for the purpose of distributing propane to customers safely. Supervise several employees thru-out Northern California in their delivery, service, and office operations roles. Forecast and budget earnings and deliveries to maximize profitability and align resources to ensure minimal impact on production or cost. Implemented a safety program that makes sense to all involved and provided a clear picture of the need for safe practices in all aspects of our daily activities. Process Operations Manager

Winnemucca Farms - Winnemucca, NV

April 2012 to October 2018

Managed daily operations of potato distributing company. Managed daily delivery schedules including staff and equipment needs to facilitate the delivery of fresh product to the Frito Lay corporation and In-N- Out Burger Inc. Managed all facets of storage and product quality care, including sales of waste product. Managed a staff of up to 60 employees and their daily schedules and time management. Implemented safe work practices and dealt with all government audits. Safety/Security Officer

Hycroft Mine - Winnemucca, NV

April 2010 to April 2012

Conducted safety and security patrols, searches, incident investigations and report writing. Conducted employee and visitor sight training for MSHA compliance. Responded to on-site emergencies including crisis and security situations. Maintained on site security, medical and fire equipment, as well as provided training for the proper use of medical and emergency equipment for first responders. Senior Security Tech

Newmont Mining Corp - Winnemucca, NV

April 2007 to April 2010

Conducted safety and security patrols, searches, incident investigations and report writing. Fire Brigade and Ambulance Operator, Conducted drug and alcohol testing. Site first responder and EMT. Armed Guard

Homeland Security

April 2005 to April 2007

Parker Dam

Supervised four armed guards during my assigned shifts at Hydro Electric Powerplant at Parker Dam AZ. Monitored traffic across dam and enforced traffic and dam access regulations and statutes. K-9 Narcotics Deputy

Mohave Co. Sheriff's Office

April 1999 to April 2005

Lake Havasu, AZ

Emergency Response Team Member, K-9 Police Dog Handler, Gang and Security Threats Group management and surveillance.

Education

Bachelor's degree in Supervision and Management

Great Basin College - Elko, NV

1990 to 1994

Associates of Applied Science in Mine maintenance

Great Basin College - Elko, NV

1990 to 1992

Skills

• EMT intermediate (10+ years)

• First Responder/CPR/AED Certified

• Site Safety Training

• Incident Investigations

• Dog Handling

• Surveillance

• Management

• Law Enforcement

• Profit & Loss

• Operations Management

• Security

• Strategic Planning

• Process Improvement

• Budgeting

• Forecasting

• Payroll

• Customer service

• Spanish

• Accounting

• Bilingual

• CCTV

• Loss Prevention

• Program Management

• Account Management

• Interviewing

• Risk Management

• Workers' Compensation

• Sales Management

• Project management

• Communication skills

• Manufacturing

• Mentoring

Certifications and Licenses

AED Certification

Certified Safety Professional

Baton Permit

Armed Security License

Assessments

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Basic computer skills — Proficient

March 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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