Customer Service Call Center

Talyya Hamilton

Store Operator/Sales Associate - Target Department Store

Detroit, MI 48234

**************@*****.***

+1-586-***-****

Authorized to work in the US for any employer

Work Experience

Call Center Representative

PROCTOR FINANCIAL - Troy, MI

Present

Taking inbound and outbound calls about Home insurance and loans. Entering Data about Insurance coverage. Updating loans through, verbal, automated systems and web carrier sites. OnStar Customer Service Representive

Warren, MI

2015 to 2016

Onstar Call Center 2015-2016

•Sales Representative Operator

•Works on Computer in Call center environment

•Answer up to 80 calls + A day

•Provide information about on star

•Collecting card information

•Driving sales and create great costumer service

Store Operator/Sales Associate

Target Department Store - Madison Heights, MI

2014 to 2016

Demonstrate excellent customer service skills.

Operate Cash register.

Work efficiently to keep customer line flowing smoothing. Assist customers as needed.

Maintain cleanliness of work space.

Main store operator- answer All incoming calls

make store closing and opening announcements and sorting reship Machine Operator

Hilco Technologies - Armada, MI

2013 to 2014

• Perform testing procedures to ensure that machines work optimally during the production procedures

• Maintain and clean machines before and after each shift

• Feed information akin to speed, shapes and sizes through the machine set up box

• Calibrate machines at the beginning of each shift

• Re calibrate machines at the end of each shift

• Troubleshoot problems during machine operation

Ponderosa

Warren, MI

2011 to 2012

Waitress and cashier

Education

High School Diploma

Hazel Park High School - Hazel Park, MI

2010 to 2014

Skills

• Customer Service (4 years)

• Computer Skills

• Cold Calling

• Salesforce

• Typing

Additional Information

I am a hardworking, dependable customer service expert, with a proven ability to work under pressure and remain focused. I'm very detailed-oriented, and am able to multi-task with efficiency and complete accuracy. With an eagerness to learn new skills, as well as, a positive attitude to get the job done. Computer Skills

• Proficient with Microsoft Office Applications: Word, Excel, and PowerPoint.

• Web Browsers: Internet Explorer, Google Chrome, and Mozilla Firefox.

• Typing WPM: 35

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