Social Media Customer Service
Resume:
Kristy Floyd
Mulberry, AR *****
***************@*****.***
Work Experience
Camp Host
Mulberry River Outdoor Adventures - Mulberry, AR
November 2018 to Present
Our family owns a campground on the Mulberry River. I manage our website, bookings and customer service.
Director of Operations
River Valley Relief Cultivation - Fort Smith, AR
July 2020 to July 2022
I ran daily operations. Managed the cultivation crew, trim and package crew, inventory, production, sales and marketing.
I designed our brand identity and all branding along with developing our content creation calendar and topics.
Partner and Team Leader
CanvasHQ - Fort Smith, AR
December 2014 to December 2021
I was a partner for our Canvas print shop which was an e-commerce fulfillment company. I managed our team, production, purchasing, daily operations, website maintenance. I managed our affiliate network and handled all customer service. I did all graphics in photoshop and worked with hundreds of photographers across the country. I handled all content strategy for social media and email campaigns. We sold our business last December.
Education
High school diploma
Southside High School - Fort Smith, AR
August 1995 to May 1996
Skills
• Affiliate Marketing (8 years)
• Digital Marketing (10+ years)
• Branding (10+ years)
• Search Engine Optimization (SEO) (10+ years)
• Team Management (10+ years)
• PPC Campaign Management
• Blogging (10+ years)
• Photography (10+ years)
• Email Marketing (10+ years)
• Photo editing (10+ years)
• Adobe Photoshop (10+ years)
• Social media strategy (10+ years)
• Social media marketing (10+ years)
• Content creation (10+ years)
• sales strategy (10+ years)
• WordPress
• Adobe Creative Suite (10+ years)
• Google Analytics (10+ years)
• Marketing Automation
• Content Marketing (10+ years)
• Content Management (10+ years)
• SEM
• Content Development (10+ years)
• Social Media Management (10+ years)
• Copywriting (4 years)
• Marketing (10+ years)
• Management (10+ years)
• Strategic planning (10+ years)
• Senior leadership (10+ years)
• Project management
• Leadership
• Process improvement
• Customer service (10+ years)
Assessments
Social media — Proficient
July 2022
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Teamwork: Interpersonal skills — Proficient
July 2022
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate