JESSICA RAMIREZ

CELL: 929-***-**** • EMAIL: adzkbc@r.postjobfree.com

EXPERIENCE

Bay Street Optical Pavilion – Staten Island, NY

Receptionist, 2015 to 2023

Greet, log, and direct all patients appropriately

Enter, file, and manage patient charts

Schedule and confirm all appointments

Collect all payments for services rendered

Help patients select eyeglasses and lens treatment including materials, tints, and coatings

Educate patients on differences between single vision and multifocal lenses and proper wear and use of chosen lens.

Answers telephone and directs caller to the appropriate associate or receives messages to relay to doctors and/or staff

St. James Child Development Center - Richmond, VA

Childcare Assistant, 2013 to 2015

Nurtured positive relationships with children ensuring their emotional well -being and promoting their confidence and self esteem

Provide learning experiences that challenge and enable young children to grow and learn new things every day

Supervise children in an inclusive manner, ensuring their safety (in accordance to daycare program guidelines)

Provided age-appropriate lessons, recreation and learning experiences for children in care

Encouraged and facilitated ongoing parent participation and involvement.

Assisted with meals, snacks, and transitions throughout the day

Report child’s progress, behavior and needs to parents

Personal Touch Home Health Services - Jamaica, NY

Home Health Care Attendant, 2011 to 2013

Follow established patient care plans, travel to patients’ home, and provide basic patient care

Assist with certain treatments as ordered by physician and assure patient takes medications

Provide guidance, physical and emotional support to patient

Maintain logs, record, and report patient conditions - good and bad

Perform light housekeeping tasks – clean, prepare meals and travel to medical appointments

EDUCATION

High School Equivalency Diploma – Staten Island, NY

SKILLS

Flexible, dependable, energetic and result oriented team player

Ensures to maintain confidentiality and trust in all aspects of job function

Customer and client focus while maintaining a professional demeanor

Proficient in Microsoft Office- Excel, Word, Publisher, and PowerPoint

Bilingual (Fluent in English/ Spanish)

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