Data Entry Customer Service
Resume:
N'DEYE
DIOUF TOURE
adzk9f@r.postjobfree.com
Irving, TX 75039
SKILLS
Basic data and analytical abilities.
Inbound and Outbound Calling
Typing and computer skills.
Attention to detail
Verbal and written communication
Warehousing functions
Handling and Sorting Mail
Progress documentation
Meal Planning and Preparation
First Aid and Safety
Behavioral Management
Direct Patient Care
Analytical and Critical Thinking
Dependable and Responsible
Time Management
Clerical Support
Skilled in Microsoft Word, Excel, PowerPoint, etc.
EDUCATION
Bluefield State College
Bluefield, WV • 05/2019
Bachelor of Applied Arts And Science: Humanities
Bluefield High School
Bluefield, WV • 05/2014
High School Diploma
PROFESSIONAL SUMMARY
Documentation Specialist experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and communication.
Focused Document Scanner efficiently operates high-volume scanner equipment to accurately convert printed material into digital images in fast-paced production environment. Maintains smooth flow of operations through different stages of production while quickly adapting to ever-changing procedures and technology. Excels independently and in teams to consistently achieve production goals under tight schedules.
Organized and efficient in Data Entry Clerk with 3 years of experience in data organization, proo*freading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Professional caregiver with 5+ years of experience in caring for elderly and young patient with mental disabilities within homes and assisted living environments.
WORK HISTORY
DENTON STATE SUPPORTED LIVING CENTER- DIRECT SUPPORT PROFESSIONALII
DENTON, TX 06/2023- CURRENT
ASSIST INDIVIDUALS WITH THEIR DAILY LIVING ACTIVITIES.
ADMINISTER MEDICATIONS ACCORDING TO GUIDELINES.
AID IN IMPLEMENTING TREATMENTS, TRAINING PROGRAMS, AND DEVELOPMENTAL/ BEHAVIORAL PLANS
ENCOURAGE COMMUNITY PARTICIPATION.
DOCUMENT ALL OBSERVATION AND DAILY PROGRESS NOTES.
GARTNER- DATA ENTRY
IRVING, TX 08-2022/ 06-2023
ENTRIN TEXT BASED AND NUMERICAL INFORMATION FROM SOURCE DTA INTO COMPANY DATABASES WITHIN TIME LIMITS,
PREPARE SOURCE DATA BY COMPILING, VERIFYING ACCURACY AND SORTING INFORMATION.
REVIEW DATA FOR DEFICIENCIES, ERRORS AND DISCREPANCIES AND CPRRECT IF POSSIBLE.
IT COILITION-FILE CLERK
IRVING, TX 08-2022/ 06-2023
SORT FILES
REMOVE CONTENT FROM ENVELOPE/ PACKAGES
IDENTIFY FILES FOR REPAIR
ASSEMBLE PHYSICAL FILES
ENTER FILE AND FASTEN DOCUMENTS INTO FILE
RETRIEVE FILE
PREPARE FILES FOR SHIPPING
SCAN AND ADJUST DOCUMENTS
PLAY FILES ON SHELVES
PHOTOCOPY OF DOCUMENTS
SUPPORT BOTH MAIL ROOM AND FILE ROOM DUTIES AS WORKLOAD DICTATES.
Deluxe Corporation - Processing Specialist IV
Carrollton, TX • 01/2020 – 08/2022
"Processing Specialist IV is a subject matter expert and has senior level knowledge in Operator functions.
Able to perform or support in functions associated with Processing Specialist I, II & III in Operator roles
Operator: Multifunctional role with the ability to work on various opening/scanning machines.
Act as a backup to Lead
Maintain and execute control processes to ensure all client work is deposited and transmitted.
Perform QC checks to assure quality and process adherence.
Acts as subject matter expert displaying a broad understanding of department processes and client standards.
Monitors and trains other associates on systems and processes."
Adecco Staffing - Application Processor/Document Preparation Clerk
Irving, TX • 03/2020 - 01/2021
Processing/opening mail and organizing it into the correct places.
Scanning/data entry of checks/invoices into the system.
Preparing checks/invoices into the system.
Preparing checks/invoices to be sent out.
Researching and clearing suspense items; researching and processing adjustments to accounts on various systems.
Calculating or balancing routines accounting entries.
Sorting, matching, ordering and/or reconciling items.
Performing various data entry tasks.
Community Options Inc - Caregiver
Dallas, TX • 07/2019 - 04/2020
Help Patients with daily activities.
Accompanying them to their doctor appointments.
Cook and serve meals.
Perform housekeeping duties.
Run errands and provide companionship.
Walmart - Customer Service Representative (inbound Call)
Dallas, TX • 07/2019 - 02/2020
Provided primary customer support to internal and external customers.
Recommended products to customers, thoroughly explaining details.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Rescare Homecare - Direct Support Professional
Princeton, West Virginia • 01/2014 - 06/2019
Supervised daily activities and provided assistance to patients.
Transported clients to and from medical appointments with safety and efficiency.
Led patient or group recreational activities for enhanced patient outcomes.
Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Assisted with daily living activities, running errands and household chores.
Pizza Hut - Pizza Delivery Driver
Princeton, West Virginia • 03/2016 - 12/2016
Checking orders before delivery to ensure that the correct products have been made, and that charges are accurate.
Transporting items to customers at their desired locations.
Managing cash and card payments upon delivery, as needed.
Adhering to road and traffic regulations.
McDonald's - Cashier/Cook
Bluefield, WV • 07/2013 - 08/2014
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
PROFESSIONAL REFERENCES
Dr. Sean Connolly
Bluefield State College
English Professor
adzk9f@r.postjobfree.com
Renee White
Rescare HomeCare
Home Supervisor
adzk9f@r.postjobfree.com
Pape Abdoul Salam Toure
Machine Operator/Bill printer
adzk9f@r.postjobfree.com
LANGUAGES
ENGLISH - FLUENT
FRENCH - FLUENT
WOLOF- FLUENT
ACCOMPLISHMENTS
oDean's list (2019)
oCPR & First Aid training
.
Contact this candidate