Customer Service Representative
Resume:
LaMonday Allen
Cornelius, NC *****
adzk92@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Circle K - Cornelius, NC
November 2019 to Present
1. Customer Service
Greeting and advertising
Cash handling
Food handling
Refill cups
Out of dates
Front facing
Backstock,inventory
Coolers organize
Assistant Manager
rue21 - Mooresville, NC
June 2021 to July 2021
• Opening & Closing
• Money management
• Promoting and advertising
• Customer service
• Merchandising
• Maintaining store appearance
• Paperwork
• Online order fulfillment
• Loss prevention
• Managed daily reports of transactions
• Rearranged and detailed store merchandise according to company standards
• Enforced company policies and procedures
Assistant Manager
Claire's - Charlotte, NC
March 2020 to June 2021
Ear piercing
Customer service
Promoting and advertising
Open and Closing
Daily paperwork
Maintaining sales
Sales Reports
Bank deposit
Floor set up
Inventory
Loss prevention
Promoting and advertising
Money handling
Stocking
Assistant Manager
Claire's - Charlotte, NC
March 2020 to June 2021
• Promoted to Assistant Manager after 2 months
• Oversaw day to day store operations
• Opened and closed store
• Trained new employees on store processes and procedures
• Provided excellent customer service to all customer and guests in a timely manner
• Managed daily reports of transactions
• Designed and ordered all incoming and outgoing merchandise for customers
• Enforced company policies and procedures
Customer Service Representative
Food Lion - Cornelius, NC
May 2019 to November 2019
Cash handling
Customer service
Bagging
Clean and maintain work space
Customer Service Rep/Cashier
Speedway LLC - Salisbury, NC
December 2018 to March 2019
Stocking
Money handling
Cashier
Promoting and advertising
Customer services
Front facing products
Food department
Cleaning roller grills
Making coffee
Customer Service Representative/Cashier
Family Dollar - Salisbury, NC
March 2018 to December 2018
Cashier
Stocking HBA
Money handling
Promoting and advertising
Fitting Room Associate/ Beauty advisor
Kohls - Salisbury, NC
September 2017 to December 2017
Hardline Merchandiser
Kmart - Salisbury, NC
December 2016 to September 2017
Unloading truck, stocking,mark downs, advertising, store assembling and presentation,cashier,money
handling,customer service,phone customer service, online orders,store labor
Mailroom Operator
High Point Enterprise - High Point, NC
March 2016 to August 2016
Loading machines,sorting and organizing newspapers, assembling,
Sales Representative
Christ lyke
March 2014 to August 2014
Education
Dipolma
Southeast Guilford High School
Skills
• Customer Service
• Customer Care
• Customer Support
• Call Center
• POS
• Cash Handling
• Hair Styling
• Food Handling
• Food Preparation
• Host/Hostess
• Merchandising
• Food Service
• Upselling
• Assistant Manager Experience
• Order Fulfillment
• Loss Prevention
• Cleaning Experience
Certifications and Licenses
Natural Hair Care Licences
September 2011 to Present
Natural Hair Care
Promoting and advertising
Customer service
Money handling
Assessments
Typing — Completed
June 2019
Transcribing text using a standard keyboard
Full results: Completed
Customer focus & orientation — Proficient
June 2019
Responding to customer situations with sensitivity.
Full results: Proficient
Work style: Conscientiousness — Expert
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think
before acting.
Full results: Expert
Retail customer service — Completed
July 2020
Comprehending and responding to retail customer needs.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Contact this candidate