Customer Service Representative

Morgan Waterman

**** ** ******** ***** *** *** Port Saint Lucie, FL 34952 ****************@*****.*** 407-***-****

OBJECTIVE .

Service-focused professional and friendly team player with a knack for building productive working relationships. Excessive cash handling experience.

EXPERIENCE

OYO Townhouse Ocoee, Florida

March 2022-June 2023

Front Desk Agent

●Check guests in and out

●Print receipts and handle cash and card deposits

●Check rooms for damage

●Customer support

●Answer phones

DUO Solutions Orlando, Florida

January 2021- March 2022

Remote Appointment Setter

●Set daily appointments for consultants

●Call large number of outgoing potential clients

●Meet goal expectations daily

DataLot Boca Raton, Florida

December 2019-April 2020

Remote Customer Service

●Answer incoming and outgoing calls

●Transfer potential customer to correct client

●Use of dialing system and USB headset equipment

RaceTrac Orlando,Florida

April 2019- June 2019

Customer Service Associate

●Cash Handling

●Stocking

●Preparing and cooking food

Real Life Church Orlando,Florida

August 2018-April 2019

Assistant Teacher

●Supervising groups of children

●Preparing food/snacks for children

●Preparing lesson plans

Ensuring safety of children to parents

Avis Budget Group Orlando, Florida

January 2017- July 2018

Customer Service Representative

●Check cars for damages

●Print and hand out final receipts

●Customer Service

Ace Rent a Car Orlando, Florida

August 2017-November 2017

Return Rental Agent

●Check cars for damages upon return

●Finalize all transactions and close rental car contracts

●Drive cars to car washing area

●Return all deposits to credit cards

Colorvision International Orlando, Florida

August 2014 - August 2016

Location Manager

●Managed team of 10 or more professionals

●Schedule Creation

●Customer Service

●Maintaining sales for weeks and months

Olea Mezze Grill Orlando, Florida

November 2013 - August 2014

Crew Member

●Cash Handling

●Customer Service

●Preparing foods and cleanliness of stations

●Cook foods on grill

Trinity Lutheran Church Orlando, Florida

August 2012 - November 2013

Teacher's Assistant

●Preparing children's foods

●Preparing napping items for children

●Supervising recess and free play time

●Cleaning of children and children area

●Planning and creating lesson plans

EDUCATION

West Orange High School

Winter Garden, FL

Diploma, GPA 3.7

SKILLS

●MS programs

●Internet

LANGUAGES

English

References are available upon request.

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