Charvelvia Grant
Venus, TX
*******.*****@*****.***
I am versed with 16+ years’ experience in managerial roles, including sales, bookkeeping and reception work. I have excellent computer skills, superior telephone etiquette, and the ability to defuse escalated situations. I am a well organized individual that strives to deliver an exceptional customer service experience. I commit to building strong customer relationships, whilst improving company value.
Work Experience
Service Attendant
Gilead Community Health Services - Arlington, TX
April 2022 to Present
• Assist with routine grooming tasks
• Meal prep
• Cleaning
• Escort, transfer, ambulation
Contracted Inspection
WSP INSPECTIONS SERVICES - Winchester, VA
October 2017 to Present
Preform contracted disaster inspections for FEMA
Receptionist/Office Assistant
New Life Fellowship Church - Arlington, TX
August 2008 to October 2014
• Responsible for administering the task and functions of the church office along with the daily service practices of the staff.
• Manage duties related to accounts payable and receivable
• HR duties, payroll
• Monitor and schedule church events calendar
• Answer phone lines
• Shipping and receiving
• Publication and correspondence with vendors
Assistant Property Manager
Colonial Properties Trust - Dallas, TX
January 1998 to June 2007
• Manage current resident relations to maintain positive occupancy levels while marketing
• Leasing to future residents
• Collect rents and make daily bank deposits
• Month end reports and bookkeeping
• Vendor correspondence
• Prepare legal documents required to file evictions and serve as property/ company agent during court proceedings
Education
Some college in Business Administration
Colorado Technical University-Online - Colorado Springs, CO July 2008 to January 2009
High school diploma
Eastern Hills High School - Fort Worth, TX
August 1980 to June 1984
Skills
• Multi-line Phone Systems
• Accounts Receivable
• Meal Preparation
• Accounts Payable
• Office Management
• QuickBooks
• Food Preparation
• Payroll
• Human Resources
• Bookkeeping
• Recruiting
• Administrative Experience
• Caregiving
• Microsoft Outlook
• Clerical Experience
• Front Desk
• Serving Experience
• Home Care
• General Ledger Accounting
• Microsoft Word
• Guest Services
• Event Planning
• Cleaning Experience
• Bank Reconciliation
• Employee Orientation
• Microsoft Powerpoint