Vilaivone Khamkathok

*** ******* **

Perris, Ca *2571

adzk3y@r.postjobfree.com

424-***-****

Objective:

To continue to enhance my career to the full utilization of my acquired skills, creativity, intelligence, with professionalism and customer service skills. Education:

Associate of Occupational Science in Diagnostic Medical Sonography December 2015 West Coast Ultrasound Institute, Ontario, CA GPA 4.0 Salina South High School May 1997

SKILLS AND QUALIFICATIONS:

• Excellent customer service skills.

• Excellent oral and written communication skills.

• Strong organizational and management skills

• Detail oriented.

• Proficiency using PC including: Microsoft Word, Excel, Outlook, PowerPoint; AS400 System; Typing 35 wpm

• Understanding of physics of ultrasound, image formation and display, Doppler, color flow, m-mode, 2D scanning, and instrumentation.

• Knowledge in Ob/Gyn, Pelvic, Abdominal, Carotid, as well as Small Parts and Vascular.

• Able to recognize and demonstrate skills of differentiating normal and abnormal sonographic anatomy.

• Dynamic team-player, strong ability to work independently and professionally.

• Proven high abilities to be an efficient, multi-tasked, dependable and reliable worker. Language Skills:

Trilingual (English, Lao and Thai)

Work History:

Caregiver

In Home Services Support (IHSS) May 2009- Dec. 2022

● 24 hrs Support in home care

● Assist with medication, bathing, grooming, putting on and changing clothes, changing diapers and bed liners, laudatory, transfer help on and off bed, meal preparation, feeding, transporting to and from doctors appointments, exercise activities, shopping errands etc, CSR Supervisor

Tatung of America Company, Long Beach, CA November 2005 – May 2009

• Managed and approved the interviewing and hiring process

• Monitored, directed, coordinated, and prioritized the activities of assigned staff;

• Reviewed and approved timesheets; conducted performance evaluations; assured a productive and efficient work environment

• Managed physical inventory of raw materials, packaging components, and released finished goods in a timely manner

• Coordinated and conducted ongoing safety training to employees

• Issued and handled all the returns for repair.

• Worked extensively with managers from other functions in achievement of daily goals and ensured consistent compliance with SOP's.

• Informed and advised management of any potential shortfalls, problems, or supply issues

• Handle transfers and received inventory

• Organized ordering parts and components with the venders

• Handled surveys on customer’s opinion

Sales Representative

Tatung of America Company, Long Beach, CA June 2005 – November 2005

• Answered phone calls regarding quotes and product availability

• Assisted customers with processing their orders and data entry

• Gathered parts for shipment and printed invoices for customers

• Generated monthly reports of all the sales and total

• Cross-trained on all duties

Front Desk Receptionist

South Bay Chrysler Jeep Dodge (2nd F/T job), Torrance, CA June 2006 – July 2007

• Answered phone calls, paged people, took messages and transferred calls

• Assisted customers’ in any types of questions regarding appointments

• Greeted and directed customers

• Processed and sorted incoming and outgoing distributes

• Assisted with other clerical office duties assigned such as general fillings, data entry, emails and fax

Customer Service Representative

Lock/Line Insurance Call Center (2nd F/T job), Salina, KS May 2003 – April 2005

• Answered phone calls and assisted customers in receiving their replaced equipment

• Explained the warranty status of customers account

• Answered any questions regarding to customers’ bills, replacements, and insurance Check Weightier/Packaging

Schwan’s food Manufacturing, Salina, KS September 1999 - May 2005

• Checked the quality control of the pizzas to determine the right ingredients and weight

• Managed the usage of products and ingredients

• Packed pizza in master cases and delivered to customers Store Trainer

McDonald’s, Salina, KS July 1995 - August 1998

• Worked collaboratively with team members to achieve commons goals while maintaining responsibilities and commitment

• Coordinated and conducted safety training to new employees

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