Customer Service Medical Assistant

JM

OVERVIEW

I am bilingual in English and

Spanish. Dedicated Medical

Assistant/Phlebotomist with

exceptional clinical

experience in Medical

Assisting, Customer service,

Technical and clerical

Phlebotomy, and

Electrocardiogram and to

coordination of care for

patients. Comfortable in fast-

paced environments. Excellent

manner with proven ability to

quickly establish rapport with

patients and medical staff.

Demonstrated perseverance,

compassion, and attention to

detail.

EDUCATION

Franklyn Career College –

Ontario California

Medical Assistant/

Phlebotomist

Associate Degree,

Merchandising and Design –

Long Beach College Cal.

JAANAI MORET

MEDICAL ASSISTANT PHLEBOTOMIST

*********@*****.***

479-***-****

EXPERIENCE

CONTACT INVESTIGATING NURSE- ARKANSAS DEPARTMENT OF HEALTH-AFMC

Navigate complex contact investigation, through interview of Patients Medical history regarding Covid-19. Presenting findings that are consistent with the State Department health standards. Provide support to Covid-19 patients, educate on restrictions and sanitation in English and Spanish in order to interrupt ongoing disease transmission.

MOBIL MEDICAL EXAMINER •APPS PARAMEDICAL• SEPTEMBER 2020 - JULY 2021 (COVID CLOSURES)

Scheduled patients to visit for that day. Confirmed all appointments. Explained how to prepare for the Exam. Educated patient on how to fill out paper work correctly. Translated to Spanish when needed. Performed full Physicals. Including Blood draws, urinalysis, EKG. Prepared all specimen and paper work to be sent out to lab. Sent all specimen to lab and track. Sent all paper work to insurance Agent. Kept track of all my travel expenses. Customer service is vital REAL ESTATE AGENT • EXP REALTY • 2013-2020

As a bilingual Agent Customer service is essential. I helped clients sell or lease properties. Assessed the property’s condition, took pictures, advertised the property, identified perspective buyers, offered advice to clients and buyers and liaising between the two. Explained purchase and lease contracts, and translated if needed. Communicated with tittle companies, contractors and inspectors. MEDICAL ASSISTANT •CONCENTRA URGENT CARE • 2008-2013 In my roll at Concentra I assisted providers during exam and treatment, took vital signs, and performed ancillary testing and tasks, ordered by physicians in minor surgeries and surgery set up, injury care and dispensing medications. Gave injections, Blood draws.

References

Upon Requests

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