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Customer Service Assistant Manager

Location:
Oklahoma City, OK
Posted:
September 09, 2023

Contact this candidate

Resume:

Celeste C Grooms

Team Player

Oklahoma City, OK *3119

adzk3e@r.postjobfree.com

+1-405-***-****

Bilingual. Driver’s License

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Team Member

Fanatics, Inc - Norman, OK

May 2023 to Present

Shipping department

Picker/smart packer

Amazon Fulfillment Associates - Oklahoma City, OK

October 2019 to Present

picking items for orders/ packing singles

Driver Helper

Lyft - Oklahoma County, OK

July 2018 to Present

Pick up clients and drop them off at their designated location Material Handler

McKesson - Oklahoma City, OK

March 2022 to September 2023

Picking prescriptions for major companies

Distribution Clerk

Hobby Lobby - Oklahoma City, OK

August 2022 to July 2023

Order puller

Assistant Manager

7-Eleven - Oklahoma City, OK

January 2023 to May 2023

Train, clean store daily and stock as well as handling daily paperwork and money for all store items and other products ordering truck items

Assistant Manager

7-Eleven - Oklahoma City, OK

January 2023 to May 2023

UPS Driver

UPS - Oklahoma City, OK

October 2022 to January 2023

Delivery of packages

Property Manager

Wehner Multifamily LLC - Oklahoma City, OK

November 2018 to June 2019

Leasing, transactions, work orders, approving residents, deposits, working files Executive Housekeeping Manager /Asst Supervisor

Quality Inn Airport

January 2017 to November 2018

Training, cleaning, supervising, monitoring, Reports to General Manager on rooms available Cafeteria Monitor

PUTNAM CITY SCHOOLS - Oklahoma City, OK

October 2016 to December 2016

Helping monitor school children in cafeteria

Store Manager

Party Galaxy/Haloween Superstores - Oklahoma City, OK August 2016 to November 2016

Opening and closing, training, customer services, sales, cash handling, stocking, tagging, freight, recovery. Seasonal Job

Supervisor

Golden Chick - Hennessey, OK

September 2015 to July 2016

Responsibilities

Opening and closing the store properly. Training employees. Making sure all products are made four each shift.

Accomplishments Supervisor

Started as reg employees and advanced within 4months to Supervisor position. Team player

Skills Used

Customer service, bilingual, train, clean, supervise, count drawers, close and open store. cashier

Petro Stopping Centers - Oklahoma City, OK

February 2014 to September 2015

Responsibilities

Customer service. Assisting customers. Money handling. Cleaning. Stocking. Accomplishments

advanced to cashier2

Skills Used

Customer service

Hairstylist/Cosmetologist

Saffron Salon - Oklahoma City, OK

January 2015 to July 2015

Responsibilities

Customer Service, being to work on time make sure clients needs were met Skills Used

Hair coloring, hair cutting, highlighting, makeup, etc Cleaner

Holiday Inn Express - Childress, TX

July 2013 to September 2013

Responsibilities

clean al the suites and rooms at this hotel.

Skills Used

cleaning duties, customer service, being on time

Customer Service Representative

Williams Sonoma - Oklahoma City, OK

October 2010 to July 2013

Responsibilities

Customer service, answering inbound calls, finding a solution for our customers when they encountered issues.

Accomplishments

Great Customer Service Skills and QA calls

Skills Used

customer service and being curious

Asst Manager

Braum's Ice Cream and Dairy Stores - Oklahoma City, OK June 2005 to January 2013

Responsibilities

Opened and closed store at different shifts, depending on schedule. Training new employees, drive-thru, cook, inventory, payroll, bakery, cash handling, deposits, prep area, stocking. Accomplishments

Accomplished duties on a daily basis and made sure all employes reported to their shift. Skills Used

Customer service skills, cooking

Loan Closing Specialist

Midfirst Bank Corp Office - Oklahoma City, OK

June 2001 to February 2004

Responsibilities

Communicating with the internal bank and working uo the loan to close for each customer on a daily basis. Auditing all Loans before loan was closed. Released liens against all loans that were paid in full. Accomplishments

Was promoted 3 times, from Lien Processor to Loan Auditor and then to Loan Closer. Receptionist/Office Assistant

NW Expressway Chiropractic Clinic - Oklahoma City, OK November 2000 to February 2001

Checking customers in to do therapy session as well as ex rays Education

Cosmotology in Cosmotologist

Central State Beauty and Massage Academies - Oklahoma City, OK 2013 to 2014

High School Diploma

Hennessey High School - Hennessey, OK

1983 to 1987

Skills

• Customer Service

• Bilingual (10+ years)

• Call Center (10+ years)

• CSR

• Customer Care

• Customer Support

• Microsoft Office (5 years)

• Data Entry (5 years)

• Computer Skills (10+ years)

• Organizational Skills (10+ years)

• Management Experience (10+ years)

• Experience with Children (5 years)

• Typing

• Communication Skills

• Shipping & Receiving

• Packaging

• Picking and Packing Experience

• Auditing

• Housekeeping Management

• Hair Styling

• Guest Services

• Kronos

• Order Picking

• Supervising Experience (10+ years)

• Payroll

• Assistant Manager Experience

• Office Management

• Property Management

• Store Management Experience

• Accounts Receivable

• Quality Assurance

• Interviewing

• Microsoft Word

• Warehouse Experience

• Accounts Payable

• Bookkeeping

• Human Resources

• Spanish

• English

• 10 Key Calculator

• Sales

• Outbound Sales (3 years)

• Multilingual

• Phone Etiquette

• Retail Sales

• Cleaning

• AS400

• Research

• Banking

• Windows

• Manufacturing

• Driving

• Merchandising

• QuickBooks

Languages

• SpanishEnglish - Fluent

Certifications and Licenses

Cosmotologist

Driver's License

Cosmetology License

Food Handler Certification

Barbering License

Additional Information

Bilingual



Contact this candidate