Henry Thomas

Norwalk, CT ***** 860-***-**** adzk3c@r.postjobfree.com

Dynamic and results-driven leader, with 20+ years’ experience strategically positioning businesses for success.

Core Competencies

Service Quality Management Problem Anticipation & Resolution Project & Fleet Management Budgeting & Cost

Heavy Equipment Rehabilitation & Operations Workload Priorities Equipment Rental & Hiring Logistics Operation & Planning Labor Management Microsoft Office Suite Workforce Training Writing and Communication Skills

Professional Experience

JESS Consultants, India 2006 to 2022

Managing Director

Pursed revenue growth through the maintenance and expansion of the existing customer base.

Developed leads through phone solicitation, customer visits, and online marketing.

Evaluated customer’s needs and developed proposals through the use of product and industry knowledge.

Increased market share by successfully handling critical customer transactions.

Used of heavy earth moving, construction equipment and diesel generators trading and dealers.

Researched prospects and initiated contracts (phone calls, emails, letters) and distributed contract information to prospective customer.

B.N. TRANCEM INDIA LTD, India 2000 to 2006

Deputy General Manager

Strategically planned and managed logistics, transportation (trucking) warehouse and equipment.

Provided directing and coaching to the maintenance team to ensure that all maintenance and repairs were performed in a safe, efficient and timely manner.

Oversaw scheduling of all planned repair work to increase productivity and allocate resources.

Effectively handled customer complaints and needs through quality service and creative solutions.

Oversaw the receiving, distribution and maintenance operations in the warehouse department.

Express Clearing Agencies, India 1997 to 2000

Logistics Manager

Communicated the impact of operational results and financial results to general manager and personnel.

Prepared the annual warehouse and budget ensuring the budgets were managed properly.

Supervised branches with profit and loss responsibilities.

Rehabilitated, maintained and operated excavators, forklifts, loaders, and electro hydraulic grabs.

ABG Heavy Industries, India 1994 to 1997

Engineer

Promoted a proactive, efficient and service – oriented program aimed at maintaining the company’s fleet in peak operation condition.

Ensured compliance with company safety standards and state regulations including maintenance of repair records and other required documentation.

Responsible for replacements schedules, preventative maintenance and break down repair of cranes.

Verified the maintenance department was adequately staffed and mechanics were properly trained, including hiring and termination decisions.

MGM Group of Companies, India 1991 to 1994

Engineer

I worked as pioneer in logistics, breweries, theme park, hotels, imports & exports, entertainment and realty.

Managed service, parts, rental, equipment inventory parts inventory maintenance.

Periodically audit on all components for safety policies and procedures to ensure full compliance.

Oversaw earth excavation, filling work and mining operations.

Operations and maintenance of loaders, forklifts, excavators and cranes.

Handling of coke bulk cargo, coal, Sulphur and iron, truck transportation, high stacking and yards loading.

GMMCO LTD, India 1989 to 1991

Service Engineer

Responsible for reviewing dealership’s financial statements and identifying trends and areas of improvement.

Handled rehabilitation of haul pack and dumpsters, loaders, log fork and dozers.

Appraisal and monitoring, warranty follow-up and commissioning of new machines.

Daily breakdown service calls/major breakdown attending.

Conversion kits implementation as per the diagram and specifications.

Carried out after sales and services.

Education Certifications

Automobile Engineering Diploma

Hindustan Institute of Engineering and Technology – India

Internal Auditor Training – India

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