Customer Service/Sales

TRENT DOGGETT

PROFESSIONAL SUMMARY

As a sales professional with over 20 years of experience, I excel at providing customer service in fast-paced environments. I am skilled in matching customers with the right solutions, using de- escalation techniques, and cultivating long-term relationships with clients. My ability to consistently achieve upsell targets has helped me to exceed sales goals and deliver results. Custo,e

WORK HISTORY

Delivery Driver, 2023 to Present

Spark - McAlester, OK

Personal Assistant, 2017 to 2023

Household – McAlester, OK

• Assist client with daily living needs, including preparing meals and reminding them to take medication.

• Maintain a clean, safe, and organized living environment.

• Provide transportation to and from appointments.

• Support daily living activities.

Sales Associate, 1999-2017

Acme Tools – Des Moines, IA

• Provided exceptional customer service, recommended products, and upsold merchandise to increase revenue

• Resolved customer complaints, provided detailed product information, and offered solutions to meet their needs

• Worked collaboratively with team members and individually to achieve sales goals

• Cultivated long-term relationships with clients to increase customer loyalty and retention

CONTACT

Phone: 918-***-****

Email: *************@*******.***

SKILLS

• Customer care

• Communication skills

• Critical thinking

• Complaint resolution

• Active listening skills

• Attentive to people

• Creative problem solving

• Teamwork

• Empathy

• Adaptability

• Upselling products

• Exceptional work ethic

• Rapport building

EDUCATION

Trade School – Bricklayers

Des Moines, IA

Journeyman

Evergreen Marketing

Farmers Branch, TX

Advanced Sales/Outside Sales

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