TSION TADESSE

Phone Number 202-***-****

Email adzk31@r.postjobfree.com

Address Columbia, MD 21046

EXPERIENCE

Assistant Technical Trainer - Junior Cloud Practitioner Program Generation USA, Washington, DC Apr 2022 - Present Cloud Practitioner & Product Owner

Belle Fleur Technologies, US Apr 2020 - Dec 2022

Shift Supervisor

Starbucks Coffee Company, US Jul 2003 - Aug 2021

Experienced Education Specialist and Data/Program Analyst with demonstrated knowledge and skills. In-depth experience in Data Analysis using Tableau and AWS services in producing visualizations and interactive dashboards on Quicksight and Tableau.

Delivering daily online interactive training sessions with a diverse group of 50+ learners via Zoom, using appropriate facilitation techniques and clear language to communicate technical challenges and solutions

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• Creating and maintaining training content, presentations, and accompanying resources

• Establishing clear deadlines throughout all phases and communicating clearly. Devised KPI analysis and created optimized BI data visualization dashboards using AWS

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Data Analytics & Machine Learning services such as Athena, DataBrew, CloudFormation, IAM, Glue, Quick Sight, and S3

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Collaborated with agile team members in a remote working environment while executing AWS's Well-Architected framework.

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Produced documentation for blockers, product workflows, and processes, for a more streamlined teamwork process, and led the presentation, by providing guidance for optimized dashboard development in accordance with customer expectations and vision.

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Responsible for supervising and directing the work of baristas during your shift. This includes assigning tasks, providing feedback, and ensuring that the team is meeting Starbucks standards for quality and customer service.

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Responsible for ensuring that customers receive exceptional service during their visit to the store. This includes greeting customers, taking orders, and resolving any issues or concerns that arise.

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Oversee the day-to-day operations of the store. This includes opening and closing procedures, managing inventory levels, cash handling procedures, and ensuring that the store is clean and well-maintained.

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• Engaged actively in weekly performance reviews and coaching in a team setting with the manager

• Prepared beverages for the customers, such as tea and coffee

• Recommended the products to the customers who didn't decide on their orders

• Maintained store cleanliness and adhered to food safety procedures

• Handled cash and recorded customers' order information accurately. EDUCATION

MD

University of Maryland University College, Adelphi Dec 2021 Bachelor Of Science (B.S In Computer Science

SV Academy, US Feb 2021

Certification In Junior Cloud Practioner

Generation USA, Washington, DC Feb 2021

SKILLS

CERTIFICATIONS

• AWS CloudWatch • SQL

• Python • Ability To Multitask

• AWS Systems Manager • AWS CloudFormation

• Embedding • Windows server

• HTML • CSS

• JavaScript • Tableau

• AWS Cloud Practitioner • AWS Certified Solutions Architect - Associate

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