Ahmed Manzoor

E-mail: adzk25@r.postjobfree.com

Tel: 031*-*******

Karachi, Pakistan

Career Objective:

To be part of a team as Administrative Manager utilizing my exceptional computer skills and knowledge of functional area to providing accurate, efficient, and timely administrative support for the company’s supervisors, manager, and associates.

Interpersonal Skills:

Superior Attention to Detail

Well-Developed Filing Skills

Organizational and Time Management Skills

Strong Software Competency Skills

Efficient Typing Skills

Accomplishments:

Managed detailed scheduling to ensure adequate staffing through high-volume periods of the year;

Increased the on-time deliveries by 30% within the first year of employment;

Recorded numbers of units handled and moved, using daily production sheets or work tickets.

Work Experience:

TCS Express & Logistics - Project Officer

Operations Department from January 2018 - 2021

Strategically plan and manage logistics, warehouse, transportation and customer services

Direct, optimize and coordinate full order cycle

Liaise and negotiate with suppliers, manufacturers, retailers and consumers

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

Arrange warehouse, catalog goods, plan routes and process shipments

Resolve any arising problems or complaints

Supervise, coach and train warehouse workforce

Meet cost, productivity, accuracy and timeliness targets

Maintain metrics and analyze data to assess performance and implement improvements

Comply with laws, regulations and requirements

Flex source International – Call Centre Agent In 2017 for 5 months

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Building lasting relationships with clients and other call center team members based on trust and reliability.

Utilizing software, databases, scripts, and tools appropriately.

Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Making sales or recommendations for products or services that may better suit client needs.

Taking part in training and other learning opportunities to expand knowledge of company and position.

Adhering to all company policies and procedures.

The Luxus Group – sales & Marketing manager

Social Media and sales department

Team handling

Motivate team to increase their deal ratio

Help them to covered their deals

Given concept to design this type of campaign for lead generation

Education:

Matriculation in Science, from Federal Board of Pakistan, Completed

Intermediate in Pre. Engineering, Completed

BSC, Completed

Certification in digital marketing, from MTech

Computer Skills:

Installation of Microsoft Windows

MS Office, Partitioning of MS Windows

Social media management

Google ads

Contact this candidate