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Customer Service Representative

Location:
Laurel, MD
Posted:
September 09, 2023

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Resume:

NR

OBJECTIVE

I am an experience and skilled employee, with Teaching and coaching capabilities, I have worked in various jobs such as in education 3 years, administration 5 years, sales 1 year, operations and Property Management skills 3years. Construction management 9 years. I can adapt to problem solving in any field as well as having a strong communication capabilities to many individuals and a strong team player. I am a dedicated employee with a proven record in accomplishments company objectives successfully. I am a team leader, which works extremely hard to accomplish all projects; I am seeking a challenging environment where opportunities can allow me to grow successfully.

SKILLS

Microsoft, office, word, Excel, Outlook, power point Tableau Sap and six Sigma

Research Analyst -Trinidad and Tobago - 1996-2003

Soccer coach 2009 – 2012 Our Lady of MT. Carmel elementary school - Middletown NY

EXPERIENCE

TI Communities -2019- present

Community advocate that engaged in community building with various programs such as, school enrichment programs, community gatherings. Coordinate social activities that brings the community of South Ridge together.

Teacher - Baltimore City Public Schools - 2018- 2021

Educator to 6th grade -11th grade middle/high school special need students, where I access and adjust school curriculum for students with intellectual disabilities.

Resident Relations Agent - Daro Realty LLC June 2017 - June 2019

Resolve problems following Property management rules and regulations. Market vacant apartments on various websites. Complete all work orders/resident complains in a timely manner. Coordinate lease renewals between tenants and leasing office. Collect section 8 housing payments and collected Proposals to procurements of office supplies.

Staff Administrator - Embassy of Belize July 2017- July 2019

Perform general office duties such as typing, answering phones and operating office machinery. Update and maintain inventory of active and inactive records. Gathering materials to be filed and sorted from diplomats and other employees. Procurement of all contracts to repair to building maintenance and landscaping.

Document Specialist/ Administrator - Embassy of Trinidad and Tobago April 2014 – June 2017

Filing of all documents, as well as keep records of all materials filed and removed on computers and log books. Sort classified information according to the guidelines in a chronological, alphabetical and numerical order. Maintain and update all filing systems, inventory and database systems.

Route Sales Associate - Frito Lay September 2013- March 2014

Created and execute a national marketing and research analysis which encompass integrated marketing and advertising initiatives. Organize presentations and displays to build customer awareness in stores Communicate with customers, management and internal departments with overall marketing efforts involving point of purchase, merchandising and product launching.

Oladeinde Homes

Construction/ Project Manager 2004 -2013

Manage Construction/rehabilitation site. Review Contract proposals. Coordinate and design apartments work scopes. Created daily and weekly reports. Purchasing of materials for all projects. Manage all financial transactions (purchases, sales, and salaries). Tracked and controlled maintenance as well as a strong team of employees, managing the daily and weekly work load.

EDUCATION

PRINCE GEORGES COMMUNITY COLLEGE – PROJECT MANAGEMENT PREP. PROJECT MANAGEMENT PROGRAM CANDIDATE. PRESENT

COLORADO TECHNICAL UNIVERSITY MBA 2017

COLORADO TECHNICAL UNIVERSITY BSC 2014

VOLUNTEER EXPERIENCE OR LEADERSHIP



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