TAAVON A. SILVER

**** ******* ** *** ****• Gallatin, TN 37066 Cell: 931-***-**** adzjyv@r.postjobfree.com OBJECTIVE

Seeking an opportunity that allows for the use my skills to aid in achieving the Company’s goals HIGHLIGHTS OF QUALIFICATIONS

Recent College graduate with a strong desire to have an impact on the lives of individuals and families. Membership in NASW. Focused and able to adapt to challenging and changing situations. Possess strong computer skills. Embrace HIPAA and confidentiality. Honorably dis- charged Veteran. Compassionate. Willing to go the extra mile to get the job done. EDUCATION

Bachelor of Science, Social Work, Austin Peay State University, Clarksville, TN 2014 Job Coach

Oct 2014 – Nov 2016

EXPERIENCE

TN Rehabilitation Center

Clarksville, TN

Helps people with career development, professional goals and long-term workplace success strategies. Help clients identify professional opportunities and provide advice and direction on how to best approach different projects, relationships and work plans. He will also help clients develop strategies for improving performance in particular areas. Help you identify what you’re doing well and assist you in capitalizing on your strengths. Identify long-term career aspirations and develop steps for getting to where you want to be. A coach helps you set agendas and devel- op timetables and plans for achieving your goals, and helps you stay focused and on-track. Social Work Intern Jan 2014 – April 2014 Nia Association Clarksville, TN

Participated and provided input in meetings. Assisted with Agency Fundraiser. Established rap- port with clients and staff. Received training in understanding guidelines and eligibility criteria for enrollment in the Medicaid Waiver program. Participated in training opportunities offered by the Agency. Conducted time trials for Special Olympics. Helped develop partners in the com- munity. Accompanied “buddy” employee to home visits and other activities. Performed other duties as directed.

Server July 2011-March 2012 Golden Corral

Clarksville, TN

Greeted patrons upon arrival/seating and took orders. Checked with customers to ensure that they enjoyed their dining experience. Prepared checks for guest. Cleaned tables and/or counters after guest departed. Assisted others as needed.

Customer Service Representative

Convergys August 2008 – February 2009 Clarksville, TN Followed a sales process to uncover customer satisfaction as it related to products/services. Listened attentively to maximize the opportunity to build rapport with the customer. Maintained knowledge of products and procedures for solving problems. Achieved specific sales targets. Prepared records and updated customer file. Communicated effectively with individuals/teams to ensure high quality.