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Mental Health Case Management

Location:
Pleasanton, CA
Salary:
80,000
Posted:
September 08, 2023

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Resume:

Garcia *

DR. BETTE GARCIA

925-***-****

adzjy7@r.postjobfree.com

CLINICAL AND FORENSIC EXPERIENCE

March 2023- September 2023

Alameda County Sherriff’s Department, Santa Rita Jail, Alameda Forensic Behavioral Health, Telecare Corp. Contractor, Dublin, CA Psychological Assistant, In-Person, Six-Month Contract

• Completed initial assessments and implement immediate safety and appropriate level of care for the inmate/patient following intake.

• Successfully collaborated with custody state, law enforcement, other members of the healthcare delivery service team, and/or family members/Signiant other(s).

• Provided on-going emotional support and crisis intervention to inmate/patients.

• Successfully demonstrated knowledge of de-escalation techniques as well as crisis communication and management.

• Demonstrated self-awareness by recognizing and monitored the effects of personal values, boundaries, sensitivities, and emotions.

• Successfully established flexibly and effectively intervened with emotionally charged issues, conflicts, and atypical situations when appropriate.

• Successfully complied with all documentation and reporting requirements for risk management, mandated reporting, and other medical/legal situations, in a manner consistent with confidentiality regulations and department standards.

• Interpreted clinical findings, promptly communicating assessment and treatment plan updates, while providing effective consultation on individuals to health care team and agency representatives, while adhering to confidentiality guidelines.

• Effectively responded promptly to requests, adapted to changing priorities, and kept other departments informed of progress on inmates.

• Worked overnight and 12 to 16-hour shifts when needed to provide coverage for the team. December 2021-November 2022

Western Pacific Psychological Network Inc. (WPPN), Los Angeles, CA Psychological Assistant, Remote

• Provided psychological treatment for workers’ compensation adult patients focusing on Pain Management, Medical/Medicine Compliance, Insomnia, Performance Enhancement in Sports and Arts, Addiction/Overuse of Medications, Depression, Anxiety, PTSD, and for patients at end of life.

• Provided treatment for severe occupational trauma and stress for local and state law enforcement (CHP and LAPD), fire department (LAFD), paramedics, and other first responders.

• Demonstrated ability to perform assessment and brief cognitive behavioral therapy, especially as it pertains to pain management and medical health issues of patients.

• Demonstrated cultural sensitivity & competence in addressing the needs of diverse patients

• Possessed excellent communication and writing skills, including ability to write clear and concise clinical case notes, documents, and reports.

• Demonstrated excellent interpersonal skills & ability to collaborate with & respond to multiple specialties including making appropriate referrals to medical specialists based on patient needs.

• Demonstrated ability to establish and maintain effective working relationships.

• Demonstrated ability to make independent decisions, exercise sound clinical judgment.

• Worked with adult patients with primary diagnosis of medical disorders in outpatient medical settings.

• Documented clinical notes using computer software program (electronic health records).

• Provided Brief Cognitive Behavioral Therapy, Biofeedback treatment, crisis intervention and case management to adult patients.

• Successfully worked with patients from variety of occupations and Social Economic Statuses.

• Successfully conducted case management providing community resources and researching patient needs including SSI, SSDI, legal consultation, etc.

Garcia 2

December 2020 – December 2021

Pure Autism Counseling Center, Los Angeles, CA

Psychological Assistant, Contractor, Hybrid

• Provided outstanding counseling services to Individuals, Couples, Families and Groups.

• Demonstrated proficiency in: Psychological theory and approach to healing, assessment skills, ability to diagnose, create treatment plans with appropriate therapeutic goals, and provide referrals to clients that will enhance their personal growth.

• Effectively worked with variety of age groups from 5-years-old to 93-years-old.

• Worked with patients with a variety of diagnoses including bipolar, major depressive disorder, PTSD, and provided psychological and emotional support for patients terminally ill, at end of life. Successfully implemented crisis intervention and worked with court ordered anger management patients.

• Testified in deposition on behalf of patients regarding mental health when subpoenaed.

• Worked with children and adolescents engaging in self-harm behaviors and eating disorders.

• Detail and outcome oriented, quality and precision-focused with strong performance contributions to work culture.

• Worked effectively when under extreme pressure and with a high caseload of patients.

• Successfully worked with patients from a variety of occupations such as, professionals (from government employees to scientists), to service type occupations (construction workers to cleaning service providers) including diverse Social Economic Statuses.

• Conducted case management providing community resources and researching patient needs including SSI, SSDI, legal consultation, etc.

February 2020 – November 2020

HOPE Program, San Diego, CA

Psychological Assistant, Hybrid

• Conducted forensic evaluations, facilitating group and individual sex offender specific treatment.

• Worked directly with clients and possess a working knowledge of individual and group experience.

• Made quick decisions in high stress environment such as crisis intervention for suicidal ideation.

• Worked with military veterans with PTSD and a variety of diagnoses such as binge eating disorder, exhibitionistic disorder, and pedophilic disorder, diverse population from professionals to unhoused clients.

• Utilized theory and application of CBT and knowledge of Association for the Treatment of Sexual Abusers (ATSA) “Practice Standards and Guidelines.”

• Produced accurate and complete assessments formulated from knowledge of sex offender dynamics.

• Administered the following assessments: Bumby RAPE and MOLEST Scales, Criminal Sentiments Scale, Self-Report Sex Offender Treatment Readiness Scale, Miller Social Intimacy Scale, Level of Service/Case Management Inventory, Stable- 2007 (Assessing Risk-Relevant Propensities for Sexual Offending), UCLA Loneliness Scale, Difficulties in Emotional Regulation Scale (DERS), and Hypersexual Behavior Inventory Scale (HBI).

• Demonstrated ability to read and interpreting criminal records, and Static-99 scores from the California Department of Corrections and Rehabilitation.

• Wrote effective case notes and assessments in electronic files and organized workload, worked independently, and effectively consulted and communicated with supervisor as needed.

• Worked effectively when under extreme pressure while following California Sex Offender Management Board - State Certification Requirements (CASOMB).

• Adhered to board licensing standards and requirements.

• Possess strong interpersonal skills and managed difficult client discussions.

• Maintained effective working relationships with peers, supervisors, and outside agencies.

• Worked independently and in a group setting while attempting to prevent further sexual victimization and ability to address difficult issues with a challenging population.

• Adhered to HIPPA federal law.

• Attended weekly staff meetings, presented and consulted challenging cases.

• Demonstrated excellent deescalating skills using communication during intense situations to manage/reduce psychosis, mania, and/or suicidal ideation.

• Successfully transitioned from in-person work to remote during Coronavirus Disease (COVID-19) California Shelter in Place Order.

• Successfully transferred in-person patients to teletherapy during COVID-19, Shelter in Place Order. Garcia 3

November 2015 – December 2019

California Department of Corrections and Rehabilitation (CDCR), Centinela State Prison, Imperial, CA Postdoctoral Fellowship

• Conducted psychological evaluations of inmates included in or considered for inclusion into the Mental Health Delivery System.

• Provided crisis evaluation and intervention, brief therapy, individual and/or group psychotherapy including topics of anger management, stress reduction and substance abuse relapse prevention.

• Attended interdisciplinary treatment team conferences and participated in development of an individualized treatment plan and discharge planning.

• Provided counseling and crisis intervention to inmates experiencing temporary situational stress (such as notification of death of a family member) and/or via staff referral (with concerns of inmate's mental health) or inmate request (seeking mental health treatment).

• Effectively consulted and communicated with a variety of disciplines including clinical and medical staff, correctional officers, and the prison warden, regarding inmate-patient care.

• Provided case management for inmates preparing for parole board or paroling out of CDCR.

• Utilized insight-oriented therapy interventions in inmate/patient preparation for parole board.

• Exposure to diverse populations, diagnoses, clinical and forensic symptomology, conducted intake, suicide risk, and conceptualized formulations of patient history incorporating current symptoms.

• Utilized variety of interventions such as CBT, DBT, solution-focused, and motivational interviewing.

• Worked with diagnoses such as attention deficit hyperactivity disorder (ADHD), bipolar I & II, binge eating disorder, obsessive compulsion disorder, Trauma- and Stressor-Related Disorders, antisocial personality disorder, narcissistic personality disorder, and borderline personality disorder.

• Successfully increased patient/inmate numbers receiving mental health services on each yard assigned to as sole provider on that yard, including level 4-yard (high risk, more violent offenders, organized crime members, perpetrators of homicide and/or sexual crimes, etc.) and sensitive needs (protected, lower risk) yard.

• Worked with high profile inmate/patients, incarcerated due to organized crime (and/or holding high ranking positions in organized crime), homicide, fraud, human trafficking, sexual assaults, drug trafficking, violence, and minor offenses.

• Worked with inmate/patients released from solitary confinement following 20+ years of isolation due to high-ranking positions in organized crime, etc. Interventions included reducing trauma from sensory deprivation and increasing desensitization to environmental stimuli.

• Successfully maintained excellent boundaries with all patient/inmates throughout the prison system.

• Successfully worked with inmate/patients in “temporary holding cell” while in administrative segregation/solitary confinement due to disciplinary and/or safety issues while following safety protocol of wearing protective gear. Such as, a stab resistant body vest, spit shield, and/or respirator mask while providing excellent patient care.

• Periodically delivered mental health status updates on high-risk inmate/patients to correctional officers and to the prison Warden at administrative meetings.

• Successfully worked collaboratively with administrators from headquarters (Sacramento) during audits to enhance patience care following patient feedback to auditors.

• Worked effectively when under extreme pressure with prison correctional officers, along with medical and mental health personnel.

• Demonstrated excellent deescalating skills using communication during intense situations to manage/reduce psychosis, mania, and/or suicidal ideation.

• Successfully followed safety and security measures (wearing emergency alarm) to protect staff, inmate/patient and successfully navigated prison politics with personnel and patient/inmates.

• Proven track record of reliability and consistency of high performance.

• Demonstrated a strong desire to learn and grow professionally.

• Exhibited an exemplary work ethic by being highly organized, comprehensive, and conscientious.

• Demonstrated passion working with the inmate population in a multidisciplinary team setting.

• Precisely adhered to the Health Insurance Portability and Accountability Act (HIPAA) and electronic security compliance federal law policies.

Garcia 4

August 2014 – July 2015

Community Research Foundation, South Bay Guidance Center, Chula Vista, CA Psychology Intern

• Mental health evaluations/intakes, psychological testing & batteries.

• Crisis intervention and life skills development.

• Worked with variety of diagnoses including schizophrenia, borderline personality disorder, depression, and anxiety.

• Successfully provided group, individual, family treatment.

• Appropriately reported patients to Child Protective Services and Adult Protective Services when justifiable.

• Successfully worked with young adults (18-25 years-old) engaging in self-harm and suicidal ideation.

• Successfully co-facilitated a DBT group utilizing a workbook in conjunction with the manual.

• Integrated services for mental health & substance use problems.

• Reduced or eliminated the effects of severe mental illness related to self-harm, psychosis, medication compliance and treatment compliance.

• Demonstrated excellent deescalating skills using communication during intense situations to manage/reduce psychosis, mania, and/or suicidal ideation.

• Promoted wellness, stability, and quality of life.

• Prevented or minimize psychiatric episodes resulting in hospitalization.

• Administered and scored The Wechsler Adult Intelligence Scale, Fourth Edition.

• Assisted clients with community integration and self-sufficiency, i.e., social, volunteer, and employment activities.

• Received crisis intervention and training.

June 2013 – October 2015

Sharper Future, San Diego, CA

Psychology Intern & Psychological Assistant

• Worked in close collaboration with relevant agencies, such as, Bureau of Prisons and California Department of Corrections and Rehabilitation, provide intensive, research-based assessment and treatment programs to manage, contain, and reduce anti- social, abusive, and self-harm behavior.

• Worked with a team of inter-disciplinary, licensed mental-health professionals and associates who treat substance abusers, sex offenders and others involved with the criminal justice system, individuals with mental health issues and associated behavior problems, and others at risk of engaging in activities potentially harmful to other persons or to themselves and in need of improving their capacity for self-management.

• Received individual and group supervision, training, and staff meetings on a weekly basis.

• Facilitated group and individual therapy for individuals on probation through the Bureau of prisons.

• Facilitated group therapy for sex offenders currently on parole.

• Demonstrated excellent deescalating skills using communication during intense situations to manage/reduce psychosis, mania, and/or suicidal ideation.

• Administered Minnesota Multiphasic Personality Inventory (MMPI), Level of Service/Case Management Inventory, and Stable-2007 (Assessing Risk-Relevant Propensities for Sexual Offending).

• Worked with diverse population from professionals to unhoused clients. September 2011 – August 2013

Stepping Stone, San Diego, CA

Therapist Practicum Student & Case Management Staff

• Worked for non-profit alcohol and drug recovery agency providing individual and group therapy for drug and alcohol addiction and co-occurring disorders primarily for Lesbian, Gay, Bisexual, and Transgendered community.

• Provided group and individual therapy, administered objective tests, assisted with crisis intervention, attended individual and group supervision weekly.

• Utilized Cognitive Behavioral Therapy and Dialectical Behavioral Therapy to treat a variety of diagnoses including major depressive disorder, anxiety disorders, eating disorders, chronic pain, gender dysphoria.

• Worked closely with HIV/AIDS population, helped build coping skills to manage living with HIV/AIDS.

• Gained extensive knowledge of drug and alcohol addiction and treatment.

• Monitored well-being of residents by overseeing daily activities.

• Provided support and guidance through client’s recovery. Garcia 5

June 2010 – August 2010

ARC of San Antonio, San Antonio, TX

Summer Program Learning Enhancement Instructor

• Learning Enhancement Instructor worked collaboratively with parents and participants/clients.

• Successfully assisted other learning enhancement instructors with 30 disabled young adults with activities of daily living and improving social skills.

• Demonstrated excellent organization skills in the classroom, brought in daily art activities for clients to complete and increase social skills, activities of daily living, and overall functioning.

• Worked with diverse diagnoses of disabilities such as Cerebral Palsy, vision and hearing impaired, Trisomy 21 (Down Syndrome), and cognitive impairment from traumatic brain injury. January 2008 – January 2010

CLASS, San Antonio, TX

Caregiver for Autistic Adolescent

• Worked collaboratively with client and parents to improve overall social and behavioral functioning with low verbal autistic client.

• Focused on improving communication and social skills using ABA therapy.

• Successfully enhanced activities of daily living.

• Participated in outdoor activities to increase physical exercise.

• Guided client in helping complete academic tasks and engaged in community field trips to desensitize social anxiety. October 2007 – April 2009

Texas Department of Family and Protective Services, San Antonio, TX Investigator/Caseworker for Child Protective Services and Adult Protective Services

• Investigated up to 60 cases of allegations of abuse, neglect or exploitation against elderly and children.

• Successfully engaged in written and verbal communication with collaterals including lawyers, clients, and doctors.

• Conducted evaluations on clients’ medical, environmental, psychological, and social support needs.

• Composed detailed, structured evaluations on clients’ cases.

• Worked with courts to complete emergency removal of adults (65+ years of age or disabled adults) and minor children at risk for abuse, or medical/physical neglect.

• Documented in detail, visits and status updates with clients and collaterals.

• Successfully testified in court for the State of Texas on case of allegation of child abuse. EDUCATION

2010 –2015, Doctor of Psychology, Clinical Forensic Psychology California School of Forensic Studies,

Alliant International University, San Diego, CA

Doctoral Dissertation: The Effectiveness of Training in Psychological Autopsies. Chairperson: James T. Turner, Ph.D. 2010 – 2012, Master of Arts, Clinical Forensic Psychology California School of Forensic Studies

Alliant International University, San Diego, CA

2005 – 2007, Master of Arts, Criminal Justice, Specialization of Criminology and Deviance John Jay College of Criminal Justice, New York, NY Master’s Thesis: The Psychological Effects of Prolonged Solitary Confinement. 2003 - 2004, Bachelor of Arts, Psychology

Saint Edward’s University, Austin, TX

HIGH SCHOOL

1996-1999 Junior RESERVE OFFICERS TRAINING CORP (ROTC), Highest Rank was 1st Lieutenant. 1997-2000 Latin Language and Latin Club



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