Tammy Hanks
Management
Alexandria, LA *****
adzjwg@r.postjobfree.com
Looking for a company to excel teach food safety leadership skills to advancement Great customer service great food quality & food cost makes great sales profit. Authorized to work in the US for any employer
Work Experience
Manager
Cura Hospitality Elior North America - Jackson, LA March 2021 to Present
Directs, organize & coordinates activities of foodservice. Provide dining options to each unit. Enforce polices & procedures, direct menu information, food preparation distribution. Assist in budgeting, sanitation safety & staff development. Assure compliance standards are followed. Check all food for flavor, temperature & appearance. Maintain communication with Dietitian. Participate in service training .Maintain counseling employees,teach & train other staff members. Dietary Director
Natchitoches Nursing Home & Rehabilitation Center - Natchitoches, LA October 2019 to February 2021
Order food supplies, attend meetings daily, weight loss, swallowing, kept up with special diets, quarterly notes on residents, inventory. Assure meals were accurate. Conduct in service training twice a week. Maintain reports on diet precaution preference.
Assistant Manager
Applebee's - Alexandria, LA
January 2019 to October 2019
Scheduling, open, close, line checks, train employees, inventory and deposits, food cost, interviews, hire, training, P & L reviews, budget control, temperature control, follow policy & procedures. Cafeteria Manager
Rapides Parish School Board
August 2014 to April 2017
Order food, supplies, & equipment. Kept accurate inventory of USDA donated and purchased foods. Figures prepared and recipes to be used. Make daily production sheet for each employee section. Check storage of food supplies. Keep daily records of meals served, cost of food and leftovers. Kept accurate record of hours by employees & prepared payroll & time sheets for central office. Maintain equipment and facilities. Review & verifies daily cash receipts and make bank deposit. Evaluates workers periodically & reviews evaluation with each employee privately. Plan regular meetings as need to personnel informed. Instructs and trained employees in performing duties and assigned, coordinates work of employees to promote efficiency of operations. Attend managers meeting and workshop as scheduled. Complies with regulations for sanitation and safety of entire operation. Ensure the entire team is trained to executed quality & portion control. Supervise line operation of employees who pre- pared, cook, serve food, clean & wash dishware and equipment. Coach team to be successful & reward employees. Budget control, time temperature abuse, & pass inspection. Buffet Supervisor
Paragon Casino
November 2013 to April 2015
Fill in as relief manager, enforces performance standards, policies, and procedures to associates, evaluating and training of associates, ensure staff compliance with all great service standards. Ensures floor operations are run in a smooth manner. Responsible for running micros reports, showing hourly head counts, count down all registers Provide great customer service, assign employees to specific duties, enforced safety health, follow policies & procedures, interview employees, open, close, cash daily reports, handle cash deposits, attend business meeting, control labor, handle customer complaints, pass inspect- ion, train employees, experience with monitor operation expense, schedule employees work hours, maintain reports, catering, food management professional certification., Make sure all lines are setup correctly Asian, Cajun, International, Seafood and Desserts. Follow recipes, polices procedures, makes sure all standards of good quality food, production sheet of what is being used for the day & week. Also assure the food safety procedures as followed, such as defrost methods, time & temperature abuse, label, date & use by. Handle heavy customers contact. Manager
Ryan's restaurant
April 2009 to November 2009
Provide customer service, assign employees to specific duties, enforced safety health, Policies
& procedures, interview employees, open, close, cash daily report, handle cash deposits, attend Business meeting control labor inventory, handle customer complaints, pass inspection, train employees, P & L review, control retention, order food, hire, per reviews monitor operation budget, price items, schedule employees work hours, transfer, maintain reports, portion control, payroll, cook, Made fresh bread daily& baked fresh cakes daily, etc Restaurant General Manager
Pizza Hut
December 2000 to May 2008
Enforce sanitation standard & procedures, control waste, coaching & counsel employees. Hire employees, interviews, provide customers service, attend business meetings open, close, Inventory, order supplies, train employees, handle all deposits, cash daily reports, customer Complaints, pass inspections, control labor, P & L reviews & follows ups on employees. Restaurant Concepts Manager
Army Air Force Exchange
1983 to 1986
02/2010
Oct. 09, 2012 - Subway, Charley Steakhouse, Anthony's Pizza & Starbucks Provide great customer service, assign employees to specific duties, enforced safety health, follow policies & procedures, interview employees, open, close, cash daily reports, handle cash deposits, attend business meeting, control labor, control inventory, handle customer complaints, pass inspect- ion, train employees, experience with P & L & working with budget, control retention, order food, hire, Per reviews, monitor operation expenses, price items, schedule employees work hours, transfers, maintain reports, catering, portion control, payroll, food management professional certification., achieve sales, profit goals, ensure team meetings, make sure all recipes are follow 100% & execute staff plan to build sales and delight guest, weekly & monthly reports, pay bills, & forecasting. Education
High school or diploma in Foodservice Management
Melville, La
August 1976 to May 1980
Skills
• Forecasting
• Restaurant Management
• Catering
• Banquet Experience
• Kitchen Management Experience
• Profit & Loss
• Cooking
• Strategic Planning
• Food Safety
• Supervising Experience
• Leadership
• Payroll
• Dietary Department Experience
Awards
Portion, inventory control
March 1985
control all spec to each order, control all inventory to meet the bottom line. Certifications and Licenses
FMP-Food Management Professional
December 2010 to April 2036
Recognition of successful completion of all program requirements and demonstration of professional knowledge National Restaurant Association Solutions. Redistered ServSafe Examination proctor
January 2021 to January 2024
Give the exam to all students that need certi
Subway Worldwide Training-- Army Airforce Exchange April 2010 to Present
Has completed study course of Subway Sandwich Shop and Awarded my Diploma with Gold seal from Subway University in C Charley's---Army Airforce Exchange
September 2012 to Present
Hot steak, chicken, roast beef sandwiches, & fries. ServSafe
February 2019 to February 2024
Assessments
Work style: Reliability — Highly Proficient
February 2021
Tendency to be dependable and come to work
Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Completed May 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.