Brent O’Neil Wright

**** ***** ***** ****, **** Washington, MD 20744

301-***-**** (H) 240-***-**** (C) adzjw9@r.postjobfree.com OBJECTIVE

Result-driven administrative/accounting/HR professional with experience in facilitating support services and office management. Competent, versatile performance-driven professional with strong organizational, customer service and communications skills with the ability to independently plan and direct business affairs. Trusted advisor, liaison, and assistant. PC Proficiency in MS Word, Excel, and PowerPoint. PROFESSIONAL EMPLOYMENT

City of Greenbelt Greenbelt, MD

Accounting Technician – Hours per week 40 8/22-Present

• Examines, verifies, and maintains financial accounts and accounting data and classifies accounting transactions including the verification of accuracy and completeness of accounting data.

• Ensures the accuracy and timeliness of accounting documents submitted by assigned activities.

• Processes accounts payable and accounts receivable. Updates information and reports and checks information for accuracy.

• Prepares vouchers, invoices, checks, account statements and other records and reviews for accuracy.

• Prepares check requests for various liabilities including utilities and payroll deductions.

• Performs special projects, answers incoming telephone calls from customers, prepares and enters journal entries as needed.

• Maintains computerized municipal account and audit system of information such as waste collection billings and payroll records.

• Perform other duties as assigned.

NRI Washington, DC

Systems Support Department Specialist - Hours per week: 40 9/21-8/22

• Create and Maintain complex records.

• Collects data/information for System Support Department use in special Projects or reports.

• Updates information and reports and checks information for accuracy.

• Prepares and balances data.

• Reviews information/data and makes decisions within very defined guidelines, parameters, and instruction.

• Examines and prioritizes documents to determine work to be completed or best course of action.

• Collects information for specific department reports.

• Sorts, files and maintains invoices, receipts, contracts, or other special department documents.

• Coordinates special programs and/or events

• Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction.

• Maintains complex records and files, and search and investigate information found in files.

• Compiles information and data from various sources for specific departmental reports, and creates reports, graphs and data comparisons.

• Posts records and process departmental documents requiring specific knowledge of functional area.

• Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms.

• Responds to inquiries that require specialized knowledge of the function to respond.

• Analyzes and develops major projects and carries projects through to completion. Jasper’s Restaurant Largo, Maryland 20744

Assistant General Manager - Hours per week: 40 5/2017 – 4/2020

• Supervised employees.

• Established a rapport with employees, balanced customer-relationship needs with organizational goals, and compliance requirements to create a positive work environment.

• Ensured regulations are adhered to and met customer service standards.

• Maintained knowledge of financial objectives

• Motivated staff and implemented marketing strategies.

• Scheduled employee shifts and administered payroll.

• Rebranded image of restaurant. Worked with executive chef to devise new menu periodically.

• Established mandatory customer service training program for all customer-facing employees.

• Improved efficiency, sequence of service, order expediting and table-turn times in all dining outlets with zero additional labor or overhead costs.

• Increased employee satisfaction by 23% while cutting staff turnover in half by developing staff recognition and accountability programs.

• Partnered with bartenders to create and introduce signature cocktails and gourmet appetizer menu that doubled bar revenues within 2 months.

• Reduced food costs by 8% after identifying and eliminating inventory issues such as excess ordering, poor storage and inefficient waste management.

• Pres-screened qualified candidates for open positions.

• Maintained employee personnel files, recruitment files and hourly time records. Department of the Interior, Patuxent Wildlife Refuge Laurel, MD 20708 Intern - Hours per week: 20-35 5/2015-9/2016

• Collaborated with department managers to identify and drafted detailed and accurate job descriptions and hiring criteria.

• Processed personnel actions.

• Assisted with HR onboarding process for all new hires, including reference and background checks, I-9 forms, E-Verify, systems access, and required trainings.

• Provided clerical and technical support in the areas of recruitment and placement, classification, employee benefits, personnel actions processing.

• Coordinated special programs and/or events

• Reviewed and/or compared information/data and makes determination within defined guidelines, parameters, and instruction.

• Maintained complex records and files, and searched and investigated information found in files.

• Compiled information and data from various sources for specific departmental reports, and created reports, graphs and data comparisons.

• Posted records and process departmental documents requiring specific knowledge of functional area.

• Completed detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms.

• Responded to inquiries that require specialized knowledge of the function to respond.

• Analyzed and developed major projects and carries projects through to completion.

• Monitored/reconciled expenditures, tracked YCC program funding, monthly and quarterly, reported issues to Administrative Officer

• Conducted studies of work processes and procedures, identified problems, reviewed standards and made recommendations for resolution.

• Reviewed reports and studies to ensure that user requirements are met and rules and regulations are utilized.

• Compiled daily briefing materials for senior staff, drafted talking points and speeches.

• Received and referred telephone calls and visitors as appropriate

• Maintained supervisor's appointment schedule, advised supervisor of commitments and conflicts

• Arranged meetings, space, time, and staff, assembled background material for agenda items, and informed participants of topics to be discussed

• Reviewed, routes, and controls mail, retaining items of importance for supervisor Hilton Garden Inn 1/2013 - 5/2016

Night Auditor/Front Desk Agent - Hours per week: 40 Shirlington, VA 22206

• Ensured all standards were met and maintained at all times.

• Audited, balanced, posted and reported on the front desk to include room charge, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits to ensure accuracy and verified proper cash handling procedures were followed.

• Prepared statistics and income journal sheets for preparation of daily reports.

• Compared register tapes with Daily Activity Report and research any discrepancies.

• Prepared and maintained cash overage and shortage records for each sales cashier daily.

• Performed duties of a Front Desk Agent.

Quality Inn 8/2010-1/2013

Night Auditor - Hours per week: 40 Laurel, MD 20707

• Ensured procedures were adhered to and standards were met and maintained at all times.

• Applied professional principles of auditing, balancing, and closing out guest accounts.

• Processed guest charges voucher and credit card vouchers.

• Prepared and input statistics and income journal sheets for preparation of daily reports.

• Compared register tapes with Daily Activity Report.

• Researched any discrepancies.

• Prepared and maintained cash overage and shortage records for each sales cashier daily.

• Prepared daily close out accounting procedures of all guest charges, and purchased transactions

• Verified all count posting and balances were correct at the end of day. Department of Energy, Office of Civil Rights and Diversity Cincinnati, OH 45202 Intern - Hours per week: 35-40 6/2009-8/2009

• Assisted with several diversity day programs and education/community outreach programs.

• Worked on special projects regarding existing and emerging civil rights issues.

• Compiled daily briefing materials for senior staff.

• Drafted talking points and speeches.

• Researched civil rights issues for resolution.

Going Places (Assigned to Patuxent Wildlife Refuge) Laurel, MD Office Automation Clerk – Intern 2/2008 - 2/2009

• Received and referred telephone calls and visitors as appropriate.

• Maintained supervisor's appointment schedule, advised supervisor of commitments and conflicts.

• Arranged meetings, space, time, and staff, assembled background material for agenda items, and informed participants of topics to be discussed.

• Reviewed, routes, and controls mail, retained items of importance for supervisor.

• Composed routine replies in accordance with supervisor's desires.

• Reviewed all correspondence prepares for CEOs signature for grammar, format, and compliance with supervisor's viewpoint included, advised correspondence authors of inadequacies.

• Advised and instructs subordinates concerning the required reporting and general clerical and administrative procedures of the organization.

• Coordinated and controls clerical and administrative work in immediate and subordinate offices.

• Participated in a wide range of government agency activities, and/or a large segment of the public or business community initiatives.

• Resolved various problems affecting flow of work with parties outside the organization.

• Contacted high level officials both inside the company as well as other companies and government agencies in moderately unstructured settings.

• Plans and coordinates work of the office, resolving problems ensuring smooth flow of correspondence.

• Arranged conferences, and follows up to ensure completion of required actions.

• Tracked and updated inventory as appropriate, purchased supplies and processed acquisition requests

• Processed HR documents.

• Assisted in the development of directives and the design, development, documentation, and implementation of various reporting systems.

EDUCATION

University of Maryland University College Adelphi, MD Bachelor of Science in Business Administration Graduated December 2011 Oxon Hill High School Oxon Hill, MD

Diploma Graduated June 2006

References Available Upon Request

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