SKILLS

WORK HISTORY

KATHY BUSSEY

VICTORVILLE, CA 92395

909-***-**** adzjvy@r.postjobfree.com

Hard-working, multi-tasking. Good with telephone, scheduling and documentation skills. Interpersonal communication skills

Product promotions

Customer Relations

Customer service

Beck Oil Company

Customer Service Representative // Victorville, CA // June 2021 to September 2022 Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Responded to customer requests for products, services and company information. Recommended products to customers, thoroughly explaining details. Select Containers

Sales Representative // Hesperia, CA // October 2018 to Current Met with existing customers and prospects to discuss business needs and recommend optimal solutions. Implemented marketing and sales campaigns to effectively specific container size. Evaluated inventory and delivery needs, optimizing strategies to meet customer demands. Identified client needs, built relationships and overcame objections to drive sales. Resolved all issues efficiently and enhanced customer satisfaction. Built strong rapport with clients by understanding needs and clearly explaining products. Smile Care Dental

Data Entry Specialist // Santa Ana, CA // May 2007 to April 2011 Reviewed completed work for compliance with regulations. Assisted with receptionist duties, file organization and research and development. Entered numerical data into databases within timely and accurate manner. Completed data entry tasks with accuracy and efficiency. Argent Mortgage

Mortgage Processor // Orange, ca // August 2003 to March 2007 Entered details such as payments, account information and call logs into the computer system. Assisted various business groups with document organization and dissemination during acquisitions. Copied, logged and scanned supporting documentation. Color Copy Center

Operator // Santa Ana, CA // August 2003 to June 2004 Verified documentation and work order requirements. Set up station by receiving picking and packing order and gathering packing materials. Making copies of legal documents

Customer Service

Pick up and deliver jobs

Quality Control

Uniscribe

Supervisor // Costa Mesa, CA // August 2000 to November 2003 Payroll and Attendances

Running 1st Shift

Training Operators

EDUCATION

Checked job sites for accuracy, quality and to ensure that all specifications for the project were met. Provided instruction, coaching and motivation to all employees during the shift. High School Diploma

Saddleback High School // Santa Ana, CA // 1993

General Education

R.O.P Banking/Accounting

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