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Customer Service Office Assistant

Location:
Montgomery, AL
Posted:
September 07, 2023

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Resume:

Maurice Williams

*** ******* ****, **********, *******, 36117, US +1-334-***-****+ adzjuy@r.postjobfree.com

PROFESSIONAL SUMMARY

office Assistance with 6 years of successful Skill and Skill experience consistently rewarded for planning and operational improvements

Excellent track record of resolving issue, increasing customer satisfaction and driving overall operational improvements

Enusiastic eager to contribute to team success through hard work, attention to detall and excellent organizational skis. Clear understanding of [Task]

and [Task] and walang i Skil]. Motivated to learn, grow and excel in [Industry

(Clear understanding of (Task and [Task] as well 2 [Skill] trainin.

SKILLS

Sofware testing Paperwork drafting

‘© Performance Reports © Team building

Organizational skills Schoo! records monitoring

© Customer-service oriented ‘© Transmiting medial records

Project Planning © Team management

© Supervision

EDUCATION

GED - 2009)

‘Robert E. Lee High School - Montgomery, AL

WORK HISTORY

na - September, 2015 to February, 2016

Hillview Terrace Nursing - Monigomery, AL.

Cntfied Nursing Assstan, 201*-**-****

Provide high-quality patent cae a an in-demand per-diem CNA within surgical, acte-cre,

rehabildaton, home-healihcare and nursing-home stings.

Preserve patient dignity and minimize discomfort while carrying out dates such s bedpan

‘changes, diapering, empiying drainage bags and bathing.

Commended for chart acuracy, effective tum collaboration, patient relations and consistent

delivery of empathetic care

Unlicensed Medication Aide - July, 2016 to July, 2017

Montgomery Area Mental Health Authority Inc. - Montgomery, AL,

1 Cared for patients in a [Nummber-bed unt, checking on their needs on a regular basis and maintaining high standards of patent care

© Uplate the interdiscplinary care team on tats updates and documented information in patient chars

Bult relationships with patents, caregivers, and healthcare teams in oder vo meet the goals of individual care plans

‘Tax Preparer - December, 2020 to April, 2022

Money Tax Service - Montgomery, AL.

Interviewed [Type] clients to gather infomation and gather necessary paperwork prior to preparing tax returns.

Advised clients on how to reduce ther tax Uabiies

Kept complete records of client tax return and supporting documentation in secure ares.

Malutained high-quality contol standards by reviewing intemal ax preparation documents for missed tx benefits,

Contacod the IRS or other relevant government organizations on behalf of the cient in order to addres issues related ota sll preparation

Worked with clients to assess and mitigate future tax bills, as well as determine tax abatement eligibilt

‘Thoroughly reviewed my cients tax returns to see If they were eligible for any additional tax credits or deductions.

Saved the cent S{Amount] by determining whether they were eligible for (Type cred

Completed and fied tax returns with local, state, and federal tax deparuments

Substitute Teacher - July, 2016 to Present

Aspire Counseling & Consulting Services - Huntsville, AL

‘Used the outlined grading and assessment techniques to document growth, development, and knowledge advancements during the absence ofthe

teacher

1 Worked with a diverse group of students who had learning and developmental dsabi

‘auism.

Interacted with people of various backgrounds, ages, enicites, and religious belies

Completed attendance, grade, and other required documentation.

Asisted students of ll ably levels develop life-long learning skills and good study habits

Stood in for [Type] teacher, keeping tack of student progress and lesson plans for [Number] days

Kept parens informed about lesson plans and upcoming activites, as well s providing feedback on student performance.

Kept the classroom ina safe and orderly state,

Worked wit stents ofall ages and abilities to elp them develop lifelong leering skills and study habits

as wells emotional and behavioral disorders and

Office Assistant - May, 2008 to July, 2009

Montgomery Sanitation Department - Montgomery, AL

Used [Software] to process invoices and expenses.

Was in charge of day-to-day office operations as well 3s equipment maintenance.

Solved

Kept track of inventory and placed orders for office supplies, always looking forthe most cost-effective options.

Was in charge of sorting and distributing office mal as well as Keeping tack of incoming shipments for corporate records,



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