JENNIFER COPPOLA
BLOOMFIELD NJ *****
adzjuq@r.postjobfree.com
SUMMARY
Professional and enthusiastic server with 15 plus years of experience. Providing excellent service to every guest in busy establishments looking for a position to highlight my strengths and provide outstanding service.
SKILLS
MENU KNOWLEDGE, WINE PAIRING, TABLESIDE ETIQUETTE, ALLERGY AWARENESS, UPSELL TECHNIQUES,POS SYSTEM KNOWLEDGE,TEAM PLAYER, LEADERAHIP SKILLS
EXPERIENCE
NANINA’S IN THE PARK
BANQUET SERVER
04/2021-07/2023
• Courteous and attentive to guests
• Ability to meet the physical demands of the job such as staying on your feet climbing stairs and carrying heavy objects.
• Excellent interpersonal, communication and customer service skills
• Serving and picking up in a timely manner
• Being attentive to guests needs at all times
APPLEBEE’S
SERVER
03/2015-03/2021l
• Greet and escort customers to their tables
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering system 2
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests
CHARLIE BROWNS
SERVER
02/2011-09/2015
• Serves patrons with food and beverages in a positive and friendly manner
• Provides information to help food and beverage selections
• Presents ordered choices in a prompt and efficient manner
• Maintains dining ambiance with an enthusiastic attitude