Customer Service Human Resources
Resume:
Jessica Corujo
Miami, FL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Recruiting Manager
Premier Staffing Solution - Coconut Grove, FL
June 2021 to Present
• Manage all job postings and responsible for recruiting new talent for company
• Determine applicant qualifications by prescreening, interviewing candidates
• Participate in all public events, such as job fairs and community job outreach programs
• Build and maintain confidence and credibility with all employees
• Assist upper management in filling new properties with adequate personnel, through different applicant tracking system venues
Assistant Recruiter to the Branch Manager
South Florida Security Group - Miami, FL
August 2019 to June 2021
• Overseeing the recruiting department ensuring that all placements/quotas are met on a weekly and quarterly basis
• Train and develop new and existing employees
• Top producer
• Extensive knowledge is ATS, job orders, so Ali platforms: LinkedIn, Indeed, ZipRecruiter, CareerBuilder, Monster, Snagajob, Bullhorn
• Conducting weekly job fairs with CareerSource in South Florida
• Track KPI performance on office staff
• Overseeing all the hiring process in one of our biggest accounts: WholeFoods/Amazon
• Offering and promoting our security school to be able to attract new talent
• Following up with the Department of Agriculture to make everyone’s licenses are valid
• Assisting all of our police officers/security guards through various trainings such as concealed weapon classes and G License
• Act as a back up when Branch Manager was on vacation or on-site assignments
• Hire, train & terminate employees
• Perform annual evaluations and merit increases on office staff
• Assist training department in allocating candidates in When I Work for clocking in and out and scheduling
• Visit property managers on a weekly basis to follow up on new hires performance and if needed, add additional staffing or terminate employees for disciplinary actions
• Provide excellent customer service to all of our accounts through Miami-Dade, Broward and Palm Beach County
• Assist payroll with discrepancies and pay issues
• Assisted the HR Department with documents implementation in a company size of 1000+ employees
• Key Holder responsible for opening and closing of our branch Reference: Elia Fajardo (HR Manager)
Crew Leader
Cafe Versailles - Miami International Airport, FL
January 2018 to August 2019
• Greet customers
• Open register for the employees starting their shift
• Take orders
• Make sure the pastries, sandwiches, salads and drinks haven’t gone to waste or are expired
• Always make sure everything as store looks clean so customers feel welcomed
• Refill fridge with drinks
• Refill trays with pastries
• Organize any merchandise that arrives
• Go to multiple stores to check on employees
• Help the other employees with cleaning the store
• Count money on registers and close up the store
Education
Associate in Nursing
Florid National University
September 2019 to Present
Skills
• Customer Service (3 years)
• Word (1 year)
• Organizational Skills (2 years)
• Security (1 year)
• Typing (1 year)
• Stocking
• Banquet Experience (2 years)
• Banquet Experience
• QuickBooks (2 years)
• Serving Experience
• Host/Hostess
• Hospitality Experience (3 years)
• Merchandising (1 year)
• Windows (4 years)
• Front desk
• English
• Interviewing
• Recruiting
• Payroll
• HR Sourcing
• Human Resources
• Employee Orientation
Languages
• English - Fluent
• Spanish - Fluent
Certifications and Licenses
Security Guard
Contact this candidate