Alexandra F. Mendoza

***** ** **** **

Davie, Fl. 33325

786-***-****

HYPERLINK "mailto:adzjpj@r.postjobfree.com" adzjpj@r.postjobfree.com OBJECTIVE:

Obtain a part time position that will enhance my skills, with room for initiative, creativity, and professional growth while contributing to the overall company growth by applying strong multitasking and organizational abilities. Self motivated individual who wishes to develop professionally in a challenging customer service environment. EXPERIENCE:

2021 to 2022 Nutrition Center, Wellness and Fitness Coach Dependable retail sales professional with experience in dynamic high performance environments. Skilled in processing transactions, handling cash, using registers. Maintain high level customer satisfaction by smoothly resolving customer requests, needs and problems,

2019 to 2021 Integrated Home Care Inc

Detail oriented and knowledgeable medical assistant DME Fax administrator

Assigned orders to different departments

Verify insurance benefits and coverage

Follow up on Patient Medication

Confirm appointments

Set up and maintain patient charts

2009 to 2013 Nutrition Center

Wellness & Fitness Coach.

2008 to 2009 Florida Home Medical Equipment - Miramar, Florida Material Management Coordinator

Prepared the equipment pick up report on a monthly basis In charge of several managerial reports (Statistics, ERT calls, Enrolled / Disenrolled status)

Place orders

Handled the Orders Report to get AMA compliance

Answer all customer requests on a timely basis

Customer service

2007 to 2008 Johnson Medical Center - Miami, Florida Medical Assistant

Collect and post payments

Answering switchboard lines

Check in and check out of patients

Confirm appointments

Data entry

Set up and maintain patient charts

Verify insurance benefits and coverage

2005 to 2007 Keyes Images - Key Largo, Florida

Customer Service Representative

Monitor quality control

Balance cash register

Verify and reconcile sales registers

2003 to 2005 Subway Restaurants - Miramar, Florida Customer Service Manager

Administer store

Inventory control

Place orders

Cash drop deposits

Open / close store

EDUCATION: Everest Institute - Hialeah, Florida

Medical Assistant Diploma

SKILLS:

Vital signs, Patient Care, Venipucture, EKG, Ear / Eye / Lavage, Suture Removal, Diagnostic Testing: UA’s, UCG’s, Rapid Strep, HCT, HGB, Occult Blood, Glucometer, Surgical Assisting, Basic Autoclave and Sterilization Injection. Medical Terminology, Authorization Referrals, Health Records Management, and Insurance Billing: CMS-1500, Reception and Phone Skills, Coding CPT and ICD-9. MS Word, Excel, PowerPoint, Outlook, Customer Service, Bookkeeping, and Basic Accounting. Medical Manager 9.2, Patient Manager Software, and Excellent Communication Skills. Fluent in English and Spanish.

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