Jenesis Payne

Lees Summit, MO *****

adzjpf@r.postjobfree.com

+1-816-***-****

Pursue a position in which customer service orientation and interpersonal skills, along with professional attitude towards clients, is valued and appreciated. Performing my role with full dedication, integrity and care to make a significant contribution to the image and profits of an organization.

Authorized to work in the US for any employer

Work Experience

General Contractor

Koniag Government Services - Lees Summit, MO

February 2023 to Present

responsible for the successful delivery of goods and services to federal, state or local government agencies. They manage a variety of contracts and subcontracts in accordance with company procedures, applicable laws and government requirements.

Optician

Eyemart Express - Lees Summit, MO

December 2022 to April 2023

I fill glasses with a valid prescription, I’m ideal with working with insurance everyday. I take measurements in order to fit and feel what is right for the patient. I strive to give the patients they’re needs and what they desire. I always want my customers to feel at home so they can always feel like a welcome guest and leave happy.

Optical Specialist / Optical Tech

Visionworks - Independence, MO

May 2022 to January 2023

I sell materials needed to correct vision. I do pretesting with patients in order to fit the right prescription to their eyes. I do a lot of recommendations and sells in able to make glasses experience better for patient and enable them to see the better way. I also am i optical technician so i do all the doctors pre testing Hostess/Server

Black Bear Diner - Independence, MO

November 2019 to January 2022

Greeted and seated guests at the same time as monitoring the flow of guests in keeping with seating chart and servers. Gave quick and exact information and directions to guests. Answered all questions regarding the menu and services.

Ensured coverage of the hostess stand at all times. Answered phones, took messages and made reservations. Boosted diner’s earnings by 20% as the designer of effective window displays. Attained Employee of the Month six times in one year.

Trained new staff members and created a new on-boarding process. Memorized menu items and their ingredients and updated knowledge in the event of recipe changes. Ladies 1st Events KC

Health Care Specialist

UMB Financial Corporation - Lees Summit, MO

September 2021 to December 2021

I would handle FSA and HSA accounts and help the customer. Host (Voulnteered) - Kansas City, MO

January 2014 to January 2014

– As Needed

Received and welcomed the guests with due attention; greeted them with a smile. Provided highest quality of service to the customers by making seating arrangements and room booking prior to their visit. Presented the guests with menus and explained any special cuisines to be served. Ensured food quality before serving, presented it in the most appetizing way. Assisted the customers by working out their queries and grievances. Coordinated with other staff to ensure the availability of best service for the guests.

Education

High school diploma

Blue Springs South High School - Blue Springs, MO

August 2017 to May 2021

Skills

• Excellent planning and organization skills with the ability to communicate with ease across all levels

• Strong attention to detail

• Good interpersonal and time management

• Strong interpersonal skills and the ability to multi-task and to organize and prioritize work

• Flexible and has the ability to stand and work for long hours

• Ability to handle multiple tasks and meet sales target

• Point of sale systems/cash register

• Basic math skills

• Knowledge of restaurant machinery

• Patience

• Neat appearance

• Memory for patrons and their orders

• Conflict resolution

• Ability to keep up in a fast-paced environment

• Legible handwriting

• Cleanliness

• Proficient with PowerPoint

• Excel

• Word

• Outlook

• Host/Hostess

• Busser

• Cash Handling

• Serving Experience

• Kitchen Experience

• Upselling

• English

• Communication Skills

• Food Service

• Cashiering

• Food Safety

• Office Management

• Microsoft Office

• Food Preparation

• Guest Services

• Computer Skills

• Cleaning Experience

• Retail Sales

• Employee Orientation

• Merchandising

• Banquet Experience

• Catering

• Food Handling

• Ophthalmology

• HIPAA

• Medical terminology

• Sales

• Anatomy knowledge

• general labor (1 year)

Languages

• English - Fluent

Awards

Best employee

August 2022

Certifications and Licenses

Food Handler Certification

Assessments

Written communication — Proficient

April 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Call center customer service — Proficient

January 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Medical receptionist skills — Proficient

April 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

December 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate